Ratings based on 1,520 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Belfast
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
Great property!
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Hi there!Thank you for taking the time to share your wonderful experience. It's great to hear you enjoyed our incredible property and its many features, and we hope to see you again soon at Hyatt Regency Boston/Cambridge.
by A verified traveler
Posted 19 Nov 2024
Great view, fair price, nice and helpful staff.
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Dear Kristinn, Thank you for your feedback! We’re happy to hear you enjoyed the view and our team’s service. We pride ourselves on our service, and we look forward to welcoming you back.
by A verified traveler from Norwalk
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Property of old and lobby and rooms have stale smell. Breakfast is not good. There is nothing close to the hotel. However, the staff is very accommodating and friendly.
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
Dear Vahak,We always appreciate hearing from our guests, and we're glad our friendly staff made you feel welcome. However, we apologize for any concerns about odor and for any disappointment with breakfast. We'll pass your comments along to the appropriate staff members, and we hope you'll consider staying with us again should you be back in the area.
by A verified traveler
Posted 18 Nov 2024
Enjoyed our stay. Property and room were clean. Comfortable bed. But adjoining rooms are not soundproof. Guests next door were very loud at 7 am on a Sunday morning.
Comment from Hotel Management
19 Nov 2024 by General Manager, Hotel Management
Dear Elisabeth,Thank you for taking the time to share your thoughts. We're glad our clean, comfortable rooms impressed you. However, we apologize for any issues with noise from other guests. Our staff is always happy to assist in situations like this. If you're in the area again, please come back to see us.
by A verified traveler
Posted 17 Nov 2024
Excellent facility, a lot of amenities and friendly staff.
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear James, Thank you for your kind words! It's wonderful that you had a fantastic experience here at Hyatt Regency Boston/Cambridge and that our fantastic team and fabulous amenities ensured your stay was one to remember. Your comments are greatly appreciated, and we hope you'll consider returning for another tremendous stay in the future.
by A verified traveler
Posted 17 Nov 2024
This is an excellent hotel. I will stay here again.
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Peggy, Thank you for your kind words! We're thrilled that you had a delightful time with us and hope you enjoyed all we have to offer our guests. It was a joy having you here at Hyatt Regency Boston/Cambridge, and we hope you'll consider returning for another splendid stay in the future.
by A verified traveler
Posted 14 Nov 2024
Convenient to Mt. Auburn hospital but property it tired and could use an upgrade.
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Debbie, Thank you for your feedback! We're glad our location was convenient for your needs. Rest assured, we appreciate your comments about the property and will share them with our team as we continually work to improve the guest experience. It was a pleasure having you here, and we hope you'll consider returning to Hyatt Regency Boston / Cambridge in the future.
