Ratings based on 1,000 Verified Reviews
3.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2022
We had a room with two queen bed reserved--there were 4 travellers. When we arrived they said they overbooked and had to change to a room with 1 bed and they would provide a roll away. This was unacceptable. The rollaway was awful and my husband had to sleep on the floor. They overbooked and we had no alternative.
by A verified traveler from Centennial
Posted 26 Oct 2022
The room had a bad smell. Smelled like wet carpet or something damp. The pillows on the bed were very small and uncomfortable to sleep on. The shower head had a very small and weak stream of water pouring through it. The shower needs to have a stronger water stream.
by A verified traveler
Posted 24 Oct 2022
The room was fine. Don’t expect an ice machine or cups. Basic room but nothing to call home about.
by A verified traveler
Posted 23 Oct 2022 on Hotels
by A verified traveler
Posted 23 Oct 2022 on CheapTickets
This was a trip for a follow up at the hospital with our Daughter who went through Open Hart Surgery, this was not a trip for pleasure nor for business.
When we arrived (around 8-9pm) there was no one at the desk, we waited (in this unsafe area) for over 20 minutes for someone to come to the counter.
The room was disgusting, when i went to the front desk to complain that there are wet stains in the middle of the bed, we were told "sorry we cant help you". we ended up sleeping in the car.
by A verified traveler
Rough
Posted 22 Oct 2022 on HotelsRooms were not in good shape smelled like chemicals. Gave multiple of me employees headache’s. Rooms damaged and satained
by A verified traveler
Posted 18 Oct 2022
I wouldn’t ever stay here again. Not for the price. Facility is filthy, there were no pillows. Our room was 77 degrees because we were “over the boilers?” Why build a room that way? The solution was to open the window on the first floor. I wouldn’t recommend this place at all unless the price reflected how gross it was. We checked out early and stayed for maybe $40 more at the nicer Marriott down the street. It was disgusting
by A verified traveler
Posted 18 Oct 2022 on Hotels
The room I stayed smell awful. The water took quite a while to get warm/ hot. The bathroom wall had black stuff on (it might be permanent) but it made it look dirty.
by A verified traveler
Posted 16 Oct 2022 on Hotels
by A verified traveler from Douglaston
Posted 14 Oct 2022
Door key uncomfortable and too noses from boilers room.
