Ratings based on 835 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Yarmouthport
Posted 24 Nov 2024
A very modern, clean, attractive new-build. The room was a bit on the small side but very attractive and had 10-foot ceilings. Bed was very good, TV was large enough to see easily (many hotels have TVs that are too small). The bathroom was large and very attractive, but the door to the bathroom was a "barn door", not a traditional door so the seal was not good and bathroom sounds could be heard in the main room. No microwave in the room.
The "parking" that the hotel offers is only valet parking at over $30 and street parking is almost impossible.
by A verified traveler
Posted 24 Nov 2024
Plenty of places to eat around. T station super close. love Cafe Nero and it has one next to it. Love the coffee there.
by A verified traveler
Posted 23 Nov 2024
Nice place
Comment from Hotel Management
23 Nov 2024 by 1868 Front Desk , Hotel Management
Hello Grayson, thank you for the awesome review! Thank you for the feedback, we hope to see you next time when you're in the area!
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by 1868frontdesk, Hotel Management
Hello Riccardo, Thanks for the great review! We hope to see you when you're back in the area.
by A verified traveler
Posted 22 Nov 2024
Really lovely hotel. Everything looks fresh and welcoming. Staff are lovely. The scent and the music are shared with guests throughout the hotel (room floors and lobby) which just made it so relaxing.
Comment from Hotel Management
22 Nov 2024 by Stacy, Hotel Management
Thanks for the great review!! -- We do our best! -- Please come back again! --Stacy (Night Auditor)
by A verified traveler
Posted 20 Nov 2024
No resturants of note close by . Evening staff not informed regarding places to go close by . Nice clean functional boutique hotel
Comment from Hotel Management
20 Nov 2024 by Hotel 1868 - Front Desk , Hotel Management
Hello Lorne, thank you for the review! Sorry to hear about this. Please know we are working hard to find a better system for our guest to learn more about our local restaurants and shops. We hope to see you when you're back in the area! Don't forget to take advantage of our returning guest discount.
by A verified traveler
Posted 18 Nov 2024
I stayed at 1868 a year ago and it was great. I returned and it was still a great hotel
Comment from Hotel Management
20 Nov 2024 by Mason, Hotel Management
Wow a double awesome review. Thanks for staying with us again in back to back years. Let's go for a triple header! Seriously though, thanks for continuing to support us and we'll be so happy to see you next trip to Cambridge.
by A verified traveler
Posted 16 Nov 2024
Great service and very helpful to find a good place for breakfast
Comment from Hotel Management
17 Nov 2024 by Kaitlyn, Hotel Management
Hi Jorge,Thank you for taking the time to leave us a review! I'm glad we were able to assist you with finding a good breakfast spot. We hope to see you again in the future!
by A verified traveler from Brentwood
Posted 15 Nov 2024
This is a wonderful boutique hotel. The rooms are small, but super smart with storage. We had two rooms reserved. My husband and I were at the end of the hall, which was a room on the side of the hotel facing a side street and the main street. My sister had a room that was on the backside of the hotel facing parking. We had a lot of street noise from our room. We could hear cars and the crosswalk alert. With that said, there wasn’t a lot of movement late at night, so the noise was minimal, but expect to hear a lot in the morning. My sister didn’t hear any major noises from her room during any part of the day. The beds were comfy. I loved the location. You could walk to Harvard or hop on the Redline subway, which was across the street, to take you inside downtown Boston. It’s about a twenty minute drive from the airport.
Comment from Hotel Management
15 Nov 2024 by Mason, Hotel Management
Andrea - What a lovely review you've left us! We completely understand that you had street noise as our inner-city boutique is located on a main artery for the cities of Boston and Cambridge. We often encourage folks sensitive to noise to tell us and we will happily do our best to locate their room away from the street (when possible). If and when you return just let us know and we'll do our part in making your stay even more enjoyable. Thanks for hanging out with us for a couple nights!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Mason, Hotel Management
Hello Yan, We're so sad we couldn't meet your expectations for the hotel, and appreciate you reviewing us regardless. After reviewing your reservation it doesn't seem as though there were any complaint lodged with us so we would encourage you to write to us with any and all feedback so we know what we can do better next time or for other guests with similar expectations for the hotel. Thanks for giving us a try and we wish you the best.
