Ratings based on 980 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
For class of property very comfortable.
Comment from Hotel Management
21 Nov 2024 by The Hilton Garden Inn Team, Hotel Management
Thank you so much for reviewing our property. We are so happy that you found your stay comfortable and enjoyable. We look forward to seeing you again.
by A verified traveler
Posted 15 Nov 2024
Overall a very clean and cozy property. Breakfast was okay but lacked options (only one type of meal offered).
It is located very close to main highways but on a sort of a backroad, not something you would expect a hotel to be at, arriving late at night you may wonder where you will end up. Despite that the immediate area was very safe.
Comment from Hotel Management
20 Nov 2024 by The Hilton Garden Inn Team, Hotel Management
Thank you for sharing your feedback! We're glad to hear that you found our property clean and cozy, and that you felt safe in the surrounding area. We understand your concerns about the location, and while it may seem off the beaten path, we're happy that you found the area safe and convenient for access to the main highways.We also appreciate your comments about breakfast. We're constantly working to improve the variety of options, and your feedback will be helpful as we consider future enhancements. We hope to have the opportunity to welcome you again and provide an even better experience. Thanks once again for your review!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by The Hilton Garden Inn Team, Hotel Management
Thank you for your lovely review of our property. We are so happy that you enjoyed your stay with us.
by A verified traveler
Posted 14 Nov 2024
Room had a weird smell, the hotel’s “free WiFi service” kept disconnecting when trying to stream Netflix. Comfortable room but not worth the price. Prefer the Marriott and the Sonesta down the road.
Comment from Hotel Management
14 Nov 2024 by The Hilton Garden Inn Team, Hotel Management
Thank you for reviewing our property. Unfortunately we were experiencing a Wi-Fi outage this weekend, but I can assure you that that isn't a normal occurrence with us. We hope we can welcome you back in the future and offer you a better experience.
by A verified traveler from Bethlehem
Posted 11 Nov 2024
Very good price and the rooms were spacious and clean with excellent service. I had breakfast twice and it was okay; nothing special for the price and the service was very nice. Once needs to drive a mile to get to decent dinning and the Boston suburb traffic is challenging at times. Good shopping within a mile of the hotel.
Comment from Hotel Management
12 Nov 2024 by The Hilton Garden Inn Team, Hotel Management
Thank you for your lovely review of our property. We are so happy that you enjoyed your stay with us and all of the amenities that are available near us. We hope to see you again soon.
by A verified traveler
Posted 11 Nov 2024
The breakfast was a little bland but everything else was perfect!
Comment from Hotel Management
12 Nov 2024 by The Hilton Garden Inn Team, Hotel Management
Thank you so much for reviewing our property. We are so sorry that you didn't enjoy breakfast and will consult with the kitchen staff to see how we can improve it. We are so happy to heat that you enjoyed your stay otherwise.
by A verified traveler
Posted 10 Nov 2024
Clean, well maintained property.
Comment from Hotel Management
12 Nov 2024 by The Hilton Garden Inn Team, Hotel Management
Thank you for your wonderful review of our property. We are so pleased that you enjoyed your stay with us. We look forward to seeing you again.
by A verified traveler
Posted 10 Nov 2024
Great hotel very clean
Comment from Hotel Management
12 Nov 2024 by The Hilton Garden Inn Team, Hotel Management
Thank you so much for your lovely review of our property. We are so happy that you enjoyed your stay with us!
by A verified traveler
Posted 9 Nov 2024
Very clean and friendly. I would stay here again.
Comment from Hotel Management
12 Nov 2024 by The Hilton Garden Inn Team, Hotel Management
Thank you so much for reviewing our property. We are so happy that you enjoyed your stay with us and we look forward to seeing you again.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by The Hilton Garden Inn Team, Hotel Management
Thank you so much for reviewing our property. We are so happy that you enjoyed your stay.
