Ratings based on 983 Verified Reviews

4.5 out of 5
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Very good stay
5 out of 5
by A verified traveler

Posted 17 Nov 2024
We have stayed several times. Always clean and quiet. Nice bar. Park at the lot across the street.
4 out of 5
by A verified traveler from Malvern

Posted 17 Nov 2024
Great proximity to Longwood Medical campus.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Great location near hospitals. Check-in was very efficient and valet came right away to park the car. However, the guest info said the pool was outdoors which was INCORRECT. There IS a heated indoor pool on the 3rd floor. I discovered it by trying to walk to the gym.
5 out of 5
by A verified traveler

Posted 11 Nov 2024
The hotel is perfect
3 out of 5
by A verified traveler

Posted 10 Nov 2024
You have to tell them at check in that you want your room cleaned each day? If you don’t ask, they won’t do it! At $451 day with parking, you would think that they’d give you some clean towels without having to call three times!
Comment from Hotel Management
10 Nov 2024 by Jen, Hotel Management
Hello Brian,I am so sorry to hear about your stay with us. Parking is 45/night with exceptional valet service that works 24 hours a day for all our guest's convenience! I do sincerely apologize that you did not receive housekeeping service during your stay. I hope you choose to stay with us again to make it right.
5 out of 5
by A verified traveler from Loudonville

Posted 8 Nov 2024
This is a great, pet friendly hotel.
Comment from Hotel Management
8 Nov 2024 by Jen, Hotel Management
Hello,Thank you so much for your review. Always happy to host you and your furry friends! Hope to see you again soon
4 out of 5
by A verified traveler

Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Jen, Hotel Management
Hello Sehyoun,Thank you so much for your review! Hope to see you again soon!
5 out of 5
by A verified traveler

Posted 3 Nov 2024
We were very pleased with the hotel and enjoyed live music in the outdoor louge!
Comment from Hotel Management
8 Nov 2024 by Jen, Hotel Management
Hello Whitney,Thank you so much for your review! Glad to hear you enjoyed your stay with us! Always want our guest to feel welcomed!