Ratings based on 992 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Dec 2024
by A verified traveler
Posted 5 Dec 2024
Great value
Comment from Hotel Management
5 Dec 2024 by JM, Hotel Management
Thank you for taking the time to provide your feedback about your staff. We hope to see you again.
by A verified traveler
Posted 25 Nov 2024
Nice
Comment from Hotel Management
25 Nov 2024 by JM, Hotel Management
Thank you for your feedback. We hope to see you again soon.
by A verified traveler
Posted 17 Nov 2024
Clean
Conveniently located
Comment from Hotel Management
18 Nov 2024 by JM, Hotel Management
Thank you for your feedback about your stay. We are glad you had a good stay.We hope to have you back again soon
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
5 Dec 2024 by JM, Hotel Management
Thank you for taking the time to provide feedback about your stay. We hope to see you again.
by A verified traveler from HENRICO
Posted 7 Nov 2024
Staff was responsive and friendly. Room was clean. Location was convenient. Internet and TV were horrible barely working, and make me unable to recommend even though the rest was great. The company should really invest in the basic amount of bandwidth for customers.
Comment from Hotel Management
18 Nov 2024 by JM, Hotel Management
Thank you for your feedback. I am sorry for the trouble that you had with our TV's. We will look internet and see if that is something that we can do.We hope that you give us another chance when you are in the area.
by A verified traveler from Lexington
Posted 5 Nov 2024
Made and paid for a registration…checked in the day before…when arrived they did not have a room
Comment from Hotel Management
18 Nov 2024 by JM, Hotel Management
I am sorry for the trouble that you had when trying to stay with us. We will look into the issue. If there is anything else that we can do for you please let us know
by A verified traveler
Posted 1 Nov 2024
There was not enough table to sit for breakfast, some people were standing up to eat
Comment from Hotel Management
18 Nov 2024 by JM, Hotel Management
Sorry for the trouble that you had during your stay. We will look into this and make sure that we take care of it
by A verified traveler
Posted 30 Oct 2024
Good property
Comment from Hotel Management
5 Dec 2024 by JM, Hotel Management
Thank you for taking the time to provide feedback about your stay. We look forward to seeing you again
by A verified traveler
Posted 30 Oct 2024
It was clean and very nice
Comment from Hotel Management
30 Oct 2024 by Deidre, Hotel Management
Thank you for your feedback! We're glad to hear you found everything clean and very nice. We look forward to welcoming you back for another great stay!
