Ratings based on 74 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Friendly check-in
Posted 29 Oct 2023 on Hotelsby A verified traveler
Posted 28 Oct 2023
Everything was perfect except that the shower plug was broken so you could only shower but I’m sure it was an oddity because everything else was perfect condition. The staff was so nice and everything easy and convenient
by A verified traveler
Posted 22 Oct 2023
Charging as much as they do for the quality of their rooms should be criminal. Usually, when you spend $200 per night on a hotel you at least have a room with pleasant smells and functional air conditioning. We opened the door and it smelled like someone had just smoked a pack of unfiltered Marlboros. Turn on the AC/Heat, not much happens. Lay on the bed and it sounds as if you’re hitting a hollow metal door.
I guess the only positive is that it was clean and the cheapest option for our visit to Salem.
by A verified traveler
Posted 5 Oct 2023 on Hotels
by A verified traveler
Posted 3 Sep 2023
Staff was helpful
by A verified traveler
Posted 15 Aug 2023
The room was spacious and clean. The A/C cooled the room quickly. I would absolutely stay here again.
by A verified traveler
Posted 26 Jul 2023
by A verified traveler
Posted 21 Jul 2023
by A verified traveler
Posted 26 Jun 2023
We checked in and was having a friend staying to change in the room; had to pay an extra $30 because they didn’t allow visitors and wouldn’t allow her to at least change before her trip out of town. She wasn’t even staying in the room itself with us, it was not necessary. Overall, customer service was very unpleasant to deal with. 3/10!
Comment from Hotel Management
13 Jul 2023 by Chisholm's Motor Inn Staff, Hotel Management
Hello Angelica, I apologize for any inconvenience you experienced during your stay. Our policy regarding visitors is in place to ensure the comfort and safety of all our guests. We understand that you wanted your friend to change in the room before her trip, but unfortunately, allowing visitors in the rooms goes against our policy.The additional charge you mentioned was likely related to our policy on occupancy limits. Our queen-sized rooms are designed to accommodate two people, and any additional guests incur an extra charge to cover the costs associated with their stay.I apologize if our customer service did not meet your expectations. We strive to provide excellent service to all our guests, and your feedback will be valuable in helping us improve. If there is anything else we can do to address your concerns or make your stay more enjoyable, please let us know.
by A verified traveler
Posted 17 Jun 2023
