Ratings based on 974 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Ruth St Louis, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Ruth St Louis, Hotel Management
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Ruth St Louis, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. We appreciate your business and look forward to the opportunity of serving you again in the near future.
by A verified traveler
Posted 17 Nov 2024
Unfortunately I can’t remember the name of the woman at the front desk, but I can tell you that she was very nice and kind, excellent staff
Comment from Hotel Management
17 Nov 2024 by Ruth St Louis, Hotel Management
Thank you for staying with us and for sharing your experience. We’re delighted to hear that you enjoyed your stay and the staff was nice to you. We are committed to providing a world-class experience, and we’re thrilled that we could meet your expectations. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Ruth St Louis, Hotel Management
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Ruth St Louis, Hotel Management
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
by A verified traveler
Posted 12 Nov 2024
Ace place to see Boston.
Comment from Hotel Management
13 Nov 2024 by Ruth St Louis, Hotel Management
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
by A verified traveler
Posted 12 Nov 2024
Everything
Comment from Hotel Management
13 Nov 2024 by Ruth St Louis, Hotel Management
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
by A verified traveler from Framingham
Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Ruth St Louis, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 8 Nov 2024
Shower didn't work
Comment from Hotel Management
10 Nov 2024 by Ruth St Louis, Hotel Management
Thank you for bringing these matters to our attention. Should you need any assistance or have any special requests in the future, please feel free to contact me directly. We will take care of the issues you had with the shower. We are dedicated to ensuring that your next stay with us is as enjoyable as possible.
