Ratings based on 658 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
I hate to leave a poor review for a bed and breakfast but would like to help others avoid a bad experience and maybe this will be helpful feedback for the owners. We were put in a room right off the small lobby. We could hear everything. It felt like the desk clerk and other patrons were in the room with us. Additionally there was no individual heater in the room and the temperature was set to 65 degrees in the lobby and it was very cold. There was also a hole in the window letting in cold air. The breakfast was very sparse and depressing, mostly sugary cereals in kid sized boxes. The lobby is very run down. The whole experience was very depressing.
Comment from Hotel Management
31 Oct 2024 by The Beacon Inn, Hotel Management
Thank you for your review, due to the historical charm of our building central heating is controlled by one thermostat but there are heating grates in each room to control the flow of air. The windows can be opened or closed by the guests. The breakfast is a light continental which each guest is told upon check in.
by A verified traveler
Posted 14 Oct 2024
It was just average nothing out of this world but comfortable enough to justify the price, neighborhood had restaurants in walking distance and seeemed nice
Comment from Hotel Management
17 Oct 2024 by The Beacon Inn, Hotel Management
We are happy you enjoyed your stay with us! We hope to wow you during your next stay!
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
17 Oct 2024 by The Beacon Inn, Hotel Management
We are glad you enjoyed your stay!
by A verified traveler from West Orange
Posted 29 Sep 2024
Lovely to have a homely place to stay at instead of a hotel. Loved it and will return.
The morning muffins and croissants were such a nice touch for guests.
Comment from Hotel Management
29 Sep 2024 by Beacon Inn, Hotel Management
Thank you for staying with us, Preeti, and for your kind words. We are happy to hear you enjoyed your stay, and we look forward to hosting you in the future.Regards,The Beacon Inn
by A verified traveler
Posted 19 Sep 2024
The property is very old and run down
It has the basics and that is it
The staff at the front desk are not attentive to the customers needs
I believe they are college students and they do the bare minimum
Other than the convenience of being close to Washington Square this property needs a lot of work!!! I did not see a single person/ employee cleaning anything in my 3 days at the property
Basic minimum to get by
1-2 star at the Most!!!
Comment from Hotel Management
1 Oct 2024 by Beacon Inn, Hotel Management
Many guests remark on our cleanliness and our staff is very attentive to guests needs. Our staff is made up of a variety of different ages. We do also have housekeepers on premise daily who will do refreshes in rooms that do not have a Do-Not-Disturb sign posted. They are also able to take care of anything you might notice in the room if you let the front desk know. We are always willing to provide high quality service to our guests.
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Beacon Inn, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 16 Sep 2024
Good location, convenient due to easy access to restaurants and public transportation both of which were walkable
Comment from Hotel Management
27 Sep 2024 by Beacon Inn, Hotel Management
Thank you for taking the time to review us. We love to hear that you enjoyed the unique charms and convenient location of our inn. We look forward to hosting you during your next visit to the city.Thank you for taking the time to review us. Its great to hear you enjoyed your stay and had positive interactions with our staff. We look forward to seeing you next time you are in the city
by A verified traveler
Posted 10 Sep 2024
They called me to arrange getting the key after hours.
Comment from Hotel Management
27 Sep 2024 by Beacon Inn, Hotel Management
Thank you for taking the time to review us. We love to hear that you enjoyed the unique charms and convenient location of our inn. We look forward to hosting you during your next visit to the city.Thank you for taking the time to review us. Its great to hear you enjoyed your stay and had positive interactions with our staff. We look forward to seeing you next time you are in the city
by A verified traveler
Posted 27 Aug 2024
The old style walls and stairs
Comment from Hotel Management
29 Aug 2024 by Hotel Management, Hotel Management
Thank you for the kind review. We hope you choose us again to host you during your next stay in Boston.
by A verified traveler
Posted 17 Aug 2024
Fourth floor no elevator. Parking cost extra. No street parking.
Comment from Hotel Management
19 Aug 2024 by Hotel Management, Hotel Management
Thank you for your feedback.
