Ratings based on 577 Verified Reviews

2.8 out of 5
67% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 Dec 2024
Awesome staff
Comment from Hotel Management
22 Dec 2024 by Hotel Management, Hotel Management
Dear Kerriann, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality.Thank you for being our guest, and we look forward to your next stay. Happy holidays ahead!Sincerely,Hotel Management
4 out of 5
by A verified traveler

Posted 17 Dec 2024
Was good for the cost
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Friendly, and I felt comfortable being there.
Comment from Hotel Management
3 Dec 2024 by Hotel Management , Hotel Management
Dear Breanna, Thank you for sharing your experience! We’re delighted to hear that your stay at Extended Stay America was both friendly and comfortable. Providing a welcoming and relaxing environment is our priority, and we look forward to hosting you again soon.Sincerely,Hotel Management
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Good
Comment from Hotel Management
26 Oct 2024 by Hotel Management , Hotel Management
Dear Jenessa, Thank you for sharing your feedback! We’re pleased to know you had a positive experience at Extended Stay America. Your comfort and satisfaction are important to us, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2024
3 out of 5
by A verified traveler

Posted 4 Oct 2024
Alot of construction around it and they didnt have hot water in my room
Comment from Hotel Management
6 Oct 2024 by Hotel Management, Hotel Management
Dear Heath, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
3 out of 5
by A verified traveler

Posted 7 Sep 2024 on Travelocity
Was ok for work but not vacation place
Comment from Hotel Management
8 Sep 2024 by Hotel Management, Hotel Management
Dear Kirby, Thank you for sharing your feedback. We understand that our property may not have met your expectations for a vacation stay. We strive to offer an enjoyable experience for all types of travelers, and your comments will help us better cater to vacationing guests. We would appreciate your insights if there are specific aspects you feel could be improved. We hope you will consider giving us another opportunity to provide a more suitable experience in the future.Sincerely,Hotel Management
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Aug 2024 on Hotels