Ratings based on 50 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jul 2024
The property itself was in good shape although it is dated. The staff was absolutely amazing. They were the shining stars of the entire resort. It was disappointing that a resort in Jamaica did not have much Jamaican cuisine. But there were other adequate dining options.
Comment from Hotel Management
25 Jul 2024 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
10 Aug 2024 by sara, Hotel Management
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
by A verified traveler
Posted 18 Jun 2024 on Orbitz
Comment from Hotel Management
15 Jul 2024 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 13 May 2024
Staff truly makes the stay memorable!
Comment from Hotel Management
15 May 2024 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 22 Nov 2023
Was extremely outdated!!!
Comment from Hotel Management
27 Nov 2023 by Sara , Hotel Management
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
by A verified traveler
Posted 14 Nov 2023
Property and Staff as well as the Facilities where top notch. Unfortunately, the third-party company for Expedia botched our booking causing a terrible first day and night at the resort. I would recommend booking with the hotel directly. The hotel resort staff was amazing.
Comment from Hotel Management
16 Nov 2023 by Sara, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 29 Aug 2023
Comment from Hotel Management
19 Sep 2023 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 8 Aug 2023
Comment from Hotel Management
16 Aug 2023 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 15 Jul 2023 on Orbitz
AMAZING!!
Comment from Hotel Management
17 Jul 2023 by HP, Hotel Management
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
by A verified traveler
Posted 10 Jan 2023
Staff are WONDERFUL – Sarah and so many others!! Nice but small beach, good sailing and paddle boarding. Coral reefs are mostly dead covered in algae with very few fish (so sad), dive masters were good but equipment was surprisingly poor. Close to Dunns River Falls and Blue Hole which were excellent. Overall nice experience but don’t go for the diving or a long walkable beach.
Comment from Hotel Management
11 Jan 2023 by HP, Hotel Management
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
