Ratings based on 8 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Feb 2020
STAY AWAY... It is just a house run by a women. They have no services what so ever. They don't even clean your villa. I had to request so many times to have my villa cleaned and they sent someone who did a very basic job without putting any toiliteries or towels. Linens were never changed and I stayed there for 5 nights. By the way, staff is also very grumpy. my advise is that choose a different property if you want your holiday to be enjoyable.
Comment from Hotel Management
24 Feb 2020 by Zaza, Hotel Management
Dear Ankit, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
by A verified traveler
Posted 8 Feb 2020
The best location, beautiful villa, BUT THE BEST THING IS THE MANAGER, THE MOST ATTENTIVE, PROFESSIONAL AND LOVELY LADY ANYONE COULD ENCOUNTER. BRAVO!!!
by A verified traveler
Posted 29 Aug 2019 on Hotels
The rooms were not clean, the room was not fully equipped. The location is remote and everything needs a vehicle. The hotel has one staff member who speaks English and although she is very cute she cannot do everything
Recommended
for Everyoneby A verified traveler
Good location, but quality an issue
Posted 26 Feb 2018The location was excellent and close to the ski runs. I wouldn't exactly describe it as ski in/out as was a little bit of a distance between it and the ski runs. Close to snow that is good for children to play on.
The property was very spacious and had plenty of room. The heating was excellent with the ability to turn up or down as needed. Some of the locks on the bathroom doors were very damaged and couldn't be closed or locked. The fireplace was boarded up (although was advertised as having an open fireplace). There were holes in the cushions on the sofa with the stuffing coming out. One of the handrails on the staircase was not fixed tightly so moved,
Saying that, the beds were comfortable and I would stay there again.
by Neil
Posted 26 Jun 2017 on Hotels
It's amazing. Must stay when traveling to Bakuriyani
Recommended
for Everyoneby A verified traveler
Nice villas near mountain
Posted 27 Dec 2016It was nice stay but for an evening we came the villa (cottage) was really really cold and did not prepared for gests...
Otherwise overal we enjoyed fire place and space of the cottage...
by A verified traveler
Posted 16 Sep 2019 on Hotels
تجربة جميلة وهادئه تنفع للاسترخاء
by A verified traveler
Lækkert hus i bjergene
Posted 9 Aug 2018Rummeligt og meget moderne hus med gode senge. Smuk udsigt over bjergene. Meget fin service. Alt fungerede upåklageligt.
