Ratings based on 2 Verified Reviews
5.0 Room cleanliness
3.0 Service & staff
5.0 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice stay in Bakuriani
Posted 2 Feb 2023 on Hotelsthe hotel is conveniently located in a walkable area and well designed. the staff is friendly.
we ordered the hotel specifically since it had a spa. however, it did not operate in our 2 day stay and we were not informed in advance or during our stay. only when we asked we were told that it's in renovation. we asked if there was any arrangement with another hotel so we can use their facilities as a courtesy. the front desk manager tried to help and updated that we can visit a neighbor hotel sap for free. we walked to that hotel but they asked to charge us a fee and was disappointed.
the breakfast is light and suits the not very hungry guests.
Comment from Hotel Management
3 Feb 2023 by Anna Gabashvili, Hotel Management
Dear Guest , Thank you for taking the time to tell us about your experience at Bristol Hotel and Spa Bakuriani. Please know that your feedback is valuable to us. Your feedback helps us to continuously make changes to our service and improve the guest experience. We hope to see you at our Hotel again and again in the future. Again, thank you for choosing Bristol Hotel and Spa Bakuriani, and if I can be of assistance to you, please contact us any time. Respectfully yours, Hotel Administration.
by A verified traveler
Posted 19 Feb 2023
Die Lage ist gut, da fußläufig zu zwei Liftanlagen. Mit Englisch und Russisch kommt man einigermaßen zum Ziel, es kann aber mehrerer Kommunikationsanläufe benötigen. Der Spabereich ist einfach aber funktional.
