Ratings based on 47 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Blue Jay
Posted 29 Sep 2024
Beautiful property and attentive staff
by A verified traveler
Posted 13 Sep 2024
Very nice hotel, especially when you get a 3-meal a day option.
by A verified traveler
Posted 12 Aug 2024
Hotel is interesting and comfortable. Wish the rooftop restaurant/bar was open as the view would have been great. Cleaning housekeeping staff were very nice. Only a few minute walk down to other restaurant options which was super. We would stay there again.
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Customer Care Team, Hotel Management
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 7 Jun 2024
Comment from Hotel Management
27 Jun 2024 by Customer Care Team, Hotel Management
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 24 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 19 Apr 2022
The best amenity of Borjomi Palace is friendly, helpful and responsive personnel!
by A verified traveler
Posted 22 Nov 2021 on Hotels
Very basic but clean. Hotel needs a renovation. Fine for a night after a long hike but not a place where you want want to stay longer.
by A verified traveler
Excellent
Posted 28 Jun 2021 on HotelsLovely place and live band made our stay stunning
