Ratings based on 919 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
The location and hotel staff was great. The room was small and outdated. There was a strong smell of humidity/mould.
Comment from Hotel Management
24 Sep 2024 by Patrizia, Hotel Management
Thank you !
by A verified traveler
Posted 19 Sep 2024
Amazing location and staff! Its up out of the busy area and has a great view. Nice breakfast and outside areas to relax. Has its own bar even though we didnt drink there. The staff was so helpfull and check in was breeze. Only spent one night but next time we want to spend a week here!
by A verified traveler
Posted 18 Sep 2024
This a great spot to stay in Monterosso. Very close to the main strip but just far enough that it’s quiet. Staff is very friendly and helpful. The breakfast provided was really nice and good quality. The rooms however are quite small and very tight. Overall good stay and value for money
by A verified traveler
Posted 18 Sep 2024
Beautiful boutique hotel in an excellent location for exploring the Cinque Terre. Rooms are quaint & comfortable. Wonderful breakfast with freshly made omelets. Patrizia at the front desk was very helpful with local recommendations for dinner. Would highly recommend Hotel Souvenir!
Comment from Hotel Management
18 Sep 2024 by Patrizia, Hotel Management
Thank you very much! We are really glad to hear this from you.
by A verified traveler from Houston
Posted 18 Sep 2024
Beautiful Property in the Heart of Monterosso. Everything was to perfection. Definitely will stay here again.
Comment from Hotel Management
18 Sep 2024 by Patrizia, Hotel Management
Thank you for your feedback !
by A verified traveler
Posted 17 Sep 2024
The staff is most friendly and helpful. The rooms are simple yet meet all needs. A nice breakfast is provided. All shops are within walking distance.
Comment from Hotel Management
18 Sep 2024 by Patrizia, Hotel Management
Thank you very much !
by A verified traveler
Posted 16 Sep 2024
You better be in great shape if you stay here. You have to walk up a lot of stairs which is super inconvenient if you have anything other than a light carry on. The staff will not help you with your luggage either. The location is great though.
Comment from Hotel Management
17 Sep 2024 by Patrizia, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 15 Sep 2024
Very pretty property. Wonderful staff. Outdoor areas to sit. Breakfast was incredible.
Unfortunately, the air conditioner made loud gurgling noises. In addition, movement on the bed sounded like rubber. (May have been the mattress protector). Regardless the combination of these two made it very difficult to sleep.
Comment from Hotel Management
17 Sep 2024 by Patrizia, Hotel Management
Thank you for your review
by A verified traveler from Fernie
Posted 13 Sep 2024
Great hotel for touring out of. Bathroom was small. Shops, bars, and restaurants all close by!
Comment from Hotel Management
13 Sep 2024 by Patrizia, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 13 Sep 2024
Very Helpful Staff . It was raining so bad when we were leaving and the staff scheduled a taxi to pick us up at the hotel and also the Grounds and Breakfast arw so beautiful. Perfect location
Comment from Hotel Management
13 Sep 2024 by Patrizia, Hotel Management
Thank's a lot.Hoping to welcome you again
