Ratings based on 971 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Nice to find a large chain hotel that welcomed dogs - made our travel plans go very smoothly - thanks
by A verified traveler
Posted 16 Dec 2024
Nice area and great convenience to get the train
Comment from Hotel Management
17 Dec 2024 by Lucia, Hotel Management
Thank you for your positive review! We're glad to hear you enjoyed the area and found the convenience of the train access helpful. We hope to welcome you again soon!
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Lucia, Hotel Management
Thank you for the 4/5 rating! We're so happy you had a great experience and hope to welcome you back soon!
by A verified traveler
Posted 12 Dec 2024
Repeat stay. All that we need and none of the stuff did we don’t need.
Comment from Hotel Management
17 Dec 2024 by Lucia, Hotel Management
Thank you for choosing to stay with us again! We're so glad to hear that we provided everything you needed. We look forward to welcoming you back for another great experience!
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Lucia, Hotel Management
Thank you for the 5/5 rating! We're so happy you had a great experience and hope to welcome you back soon!
by A verified traveler
Posted 4 Dec 2024
As always excellent
Comment from Hotel Management
10 Dec 2024 by Lucia, Hotel Management
Thank you for your continued loyalty and kind words! We're delighted to hear that, as always, you had an excellent experience with us. We look forward to welcoming you back soon!
by A verified traveler
Posted 4 Dec 2024
Excellent option for access to central London
Comment from Hotel Management
10 Dec 2024 by Lucia, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that our location provided you with excellent access to central London. We hope to welcome you back on your next visit to the city!
by A verified traveler
Posted 24 Nov 2024
We stayed here as we had tickets to Strictly Come Dancing at Elstree Studios. It was so convenient for the studios a 5 minute walk from there. It was also a short walk to the train station and shops.
Hotel was clean, room was a good size with a large shower. Bed was comfortable.
Comment from Hotel Management
26 Nov 2024 by Lucia, Hotel Management
Thank you for your wonderful review! We're so glad to hear that you had a convenient and comfortable stay with us, especially with the proximity to Elstree Studios. It's great to know that you found the hotel clean, your room spacious, and the bed comfortable. We hope you enjoyed the Strictly Come Dancing experience and we’d love to welcome you back whenever you're in the area again.
by A verified traveler
Posted 21 Nov 2024
Breakfast was awful, veggie sausages were like smashed vegetables and came out half cooked and half frozen, Hash browns were soggy. Would definitely not stay at an ibis again, was pretty disappointed.
Comment from Hotel Management
24 Nov 2024 by Stevan , Hotel Management
Hello Rachel , Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered with the breakfast. This is certainly not the standard we strive for, and we take your feedback seriously. We will address these concerns with our kitchen team to ensure better quality and consistency in the future. We're sorry to hear that your stay was affected, and we hope you’ll consider giving us another chance to provide a better experience. Your feedback is valuable to us, and we appreciate you bringing it to our attention.Regards Stevan
by A verified traveler
Posted 18 Nov 2024
Great locatio
Comment from Hotel Management
19 Nov 2024 by Lucia, Hotel Management
Thank you so much for the perfect 5/5 rating! We’re thrilled to hear you had such a positive experience, and we truly appreciate your kind feedback. It means a lot to us. We look forward to welcoming you back for another great stay!
