Ratings based on 521 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your review, Shannon. The staff at the RED ROOF INN BORDENTOWN - MCGUIRE AFB and I strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
2 Nov 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Khadaghia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BORDENTOWN - MCGUIRE AFB and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
11 Nov 2024 by Oshane RediResponse Specialist, Hotel Management
Hello Latasha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BORDENTOWN - MCGUIRE AFB and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
by A verified traveler
Posted 23 Oct 2024
A little loud but clean
Comment from Hotel Management
11 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Dear Innis,Thank you for taking the time to write a review of your stay at the RED ROOF INN BORDENTOWN - MCGUIRE AFB. I am happy you were pleased with the cleanliness of our facility. However, you indicated that the noise disturbance hindered your experience. Please accept our sincerest apologies for the inconvenience it caused. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure you are completely satisfied. Thanks again and we look forward to your next stay at Red Roof.Thank you,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 14 Oct 2024
All fine apart from the room was not well insulated against noise. Road noise was not so bad but noise in the parking lot and on the walkways around the hotel by passers by and other guests was not good
Comment from Hotel Management
19 Oct 2024 by Toujana RediResponse Specialist, Hotel Management
Dear Ian,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Bordentown - McGuire AFB. Though everything else was fine resulting in a 4/5 rating, you indicated that you were unsatisfied with the noise disturbance in the parking lot and the walkways which hindered your stay. Our apologies for the hindrance. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 5 Oct 2024
Average
Comment from Hotel Management
7 Oct 2024 by Toujana RediResponse Specialist, Hotel Management
Dear Franklin,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Bordentown - McGuire AFB. I was happy to read that your stay was to your liking, resulting in a 3/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
by A verified traveler from trenton
Posted 30 Sep 2024
great stay! manager and staff are nice!
Comment from Hotel Management
2 Oct 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Yoamy,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Bordentown - McGuire AFB. I'm so glad you had a great stay and you had a nice encounter with our staff, prompting your 5/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
by A verified traveler from trenton
Posted 30 Sep 2024
wonderful staff. clean rooms
Comment from Hotel Management
2 Oct 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Yoamy, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Bordentown - McGuire AFB. I'm thrilled to read that you were pleased with the customer service provided by our staff and the cleanliness of the room, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Evelyn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bordentown - McGuire AFB and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Carlos,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bordentown - McGuire AFB and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRedRoof ManagementRediResponse Specialist
