Ratings based on 124 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The restaurant and bar were excellent. The decoration of the hotel is beautiful!
Comment from Hotel Management
19 Nov 2024 by Johann, Reception, Hotel Management
Dear Candace, Your comment means a lot to us and we'd like to thank you for your words : it's feedback like yours that motivates us to do our very best to welcome you in the best possible conditions.We look forward to welcoming you back !Best regards,
by A verified traveler
Posted 4 Nov 2024
Such a unique hotel in the old Faculty of Sciences building for Zoology and Geology. We had a comfort room which had a gorgeous free-standing bath in the room itself and a powerful shower and separate basin area (this is glass screened and so you should be comfortable with your room buddy!) There's lovely little nods to its history with animals on the curtains and different flora / fauna on the tiling. Separate bathroom. The spa on the basement level has a jacuzzi, steam room and sauna which you can make use of between 8am and 11am and 8pm and 10pm without booking. Comfy robes and slippers were provided in the room. WiFI is good and work space in the room was handy for our day working. It's well-situated a short walk from the St Jean station and ~10 mins the other direction into the main town (really enjoyed nearby Marche des Capuchins for breakfast/lunch options). We didn't have the breakfast in the hotel itself as preferred to explore. Really friendly staff and we paid €40 for a 4pm check-out on our last day.
Comment from Hotel Management
4 Nov 2024 by Johann, Reception, Hotel Management
Dear Sophie, You've summed up so perfectly our hotel and the various facilities we offer so well that we don't know what else to say ! We are delighted that you liked our establishment in every way and hope to welcome you back very soon.Best regards,
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Johann, Reception, Hotel Management
Dear Clutch, All the Zoologie would like to thank you for your positive note and we look forward to welcoming you again. Best regards,
by A verified traveler
Posted 14 Oct 2024
Cool, quirky hotel. The building and decor was great. Comfortable, good sized room. Breakfast was good. Didn’t eat there. We wanted to eat at the smaller bar/restaurant but it was closed. It is slightly out if the centre, about a 20 minute walk. Good team and bus connections and close to the station.
Comment from Hotel Management
16 Oct 2024 by Moncef, Reception., Hotel Management
Dear Mr. Michael,We thank for taking the time to share your experience and are delighted to read that you enjoyed your stay at La Zoologie.Best regards,
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Moncef, Reception., Hotel Management
Dear Patrick,We thank you for your kind rating and are happy that you enjoyed our services at La Zoologie.Best regards,
by A verified traveler
Posted 11 Sep 2024
We had issues with the WiFi which really negatively impacted our stay, as I was working and had to go to a cooking space nearby to have reliable internet.
Otherwise great food and design of the space. If not for the WiFi, I’d rate 5 stars.
Comment from Hotel Management
14 Sep 2024 by Lucie, The Reception team, Hotel Management
Dear Virginia,We thank you for taking the time to share your experience in our hotel. We very much apologise for wifi issues you had during your stay, the problem is being solved as we speak. We hope that we will have the chance to welcome you again at La Zoologie.Best regards,
by A verified traveler
Posted 6 Sep 2024
Zoologie was a wonderful hotel with helpful staff and stunning rooms. Food was great, especially breakfast
Comment from Hotel Management
8 Sep 2024 by Moncef, Reception., Hotel Management
Dear Mr Robert,We thank you for your kind words and look forward to seeing you again soon !Best regards,
by A verified traveler
Posted 26 Aug 2024
Great location, lovely staff… amazing chef! Will be back this was the perfect hotel for a city break
Comment from Hotel Management
26 Aug 2024 by Johann, Reception, Hotel Management
Dear Mrs. Helena, Our entire team thanks you for your compliments and we look forward to welcoming you back to La Zoologie. Best regards,
by A verified traveler
Posted 15 Aug 2024 on Hotels
The hotel is overall nice - nice building and service. However, it is not disclosed during the booking that they charge extra €25 for using their SPA and you’ll have to book in advance. Also the showeroom in the room is transparent so if you’re travelling with you friend, it’s a bit embarrassing
Comment from Hotel Management
16 Aug 2024 by Lucie, The Reception., Hotel Management
Hello,First, we want to thank you for taking the time to share your comment about our hotel La Zoologie. We sincerily apologise if the information about the SPA has not been made clear to you. However, I have just checked on our expedia page to verify and I confirm you that in the page "policies" and "important information" is noted : "Spa fee: EUR 25 per person, per stay". It is as well specified on our website. Almost all of our rooms have indeed open showers and we completely understand it can embarrass friends or siblings travelling together, that is why we share so many pictures of our rooms on the internet so that the clients can picture the room before checking in. Please know that if we have the chance to welcome you again among us, our rooms in the Botanic area have closed showers so that you don't see through.We wish you a pleasant day.Best regards,
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Lucie, Reception, Hotel Management
Dear Madam or Sir,We thank you for your note and we hope to welcome you again at La Zoologie very soon.Best regards,
