Ratings based on 432 Verified Reviews

3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Léa, Hotel Management
Bonjour,Merci de votre retour positif. Nous espérons vous revoir bientôt.Cordialement
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2022 on Hotels
1 out of 5
by A verified traveler from Chicago

Posted 1 Oct 2021 on Orbitz
Horrible female staff. Closes breakfast buffet at 9:30 AM. Very noisy cleaning staff starting at 8 AM. Staff cares more of themselves than the client. I will not come back to this place ever again.
4 out of 5
by A verified traveler

Posted 12 Sep 2021 on Hotels
Hotel very clean and comfortable, would highly recommend for a 2 star hotel!
4 out of 5
by A verified traveler

Posted 25 Sep 2020 on Hotels
Fabulous aircon. Basic but fine. Wasn’t given form at start of stay re COVID precautions which led to confusion re cleaning room. But good overall re price.
Comment from Hotel Management
29 Sep 2020 by Natacha Kwiatkowski , Hotel Management
Dear Sir, We are delighted that you have chosen us for your stay in Bordeaux. Our 2-star establishment is equipped with air-conditioning, a significant comfort even in September. Concerning COVID measures, we take great care to send you our reception conditions and the organisation related to sanitary circumstances as soon as you make your reservation. Indeed, the rooms are not made during your stay, but we provide you with the necessary laundry. We look forward to welcoming you if you come back to Bordeaux, Natacha Kwiatkowski, General Manager of the Hotel The Originals Access Bordeaux Lac
5 out of 5
by A verified traveler from Canada

Posted 12 Sep 2019
We were given the wheelchair access room. Bathroom was clean and large it was a modular bathroom arrangement like you were expecting in a cruise ship. It made efficient use of space. Comfortable and quiet. No complaints. 20 minutes drive by car to historic downtown Bordeaux even through rush hour.
4 out of 5
by A verified traveler

Posted 21 Jun 2019 on Hotels
Ok bit out of the way, not easy to find, would stay again, clean and reasonable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2019 on Hotels
3 out of 5
by A verified traveler

Posted 12 Apr 2019 on Hotels
A comfortable basic room, the staff however were very pleasant and helpful. Breakfast the usual continental fair. The hotel was well situated for Trams into city centre.
2 out of 5
by A verified traveler

Very basic,low quality hotel.

Posted 8 Jul 2016
Room very small, shower and toilet even smaller, no resteraunt or bar facilities. Overall stay very dissatisfied.