Ratings based on 127 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 13 Oct 2024
Great hotel. Modern, clean, quiet, well-furnished, secure; friendly staff; proper breakfast (including hot options like bacon, egg and sausage for the Anglo-Saxons). It's right next to the station, which is usually a reason to avoid any hotel, but in Bordeaux the area isn't so bad. Also they give you a (glass) bottle of water when you check in to cut down on plastic and there is a decent restaurant linked to it, though it looks like they could do with a few more staff. I'll definitely stay here again. (The only criticism I'd make is of the bizarre design of the bedside lights, which are attached to the headboard and can give you a fierce laser-like ray in the eyeball when you switch them on in the night.)
Comment from Hotel Management
18 Nov 2024 by Thomas - Accommodation Manager, Hotel Management
Dear Monsieur, Thank you very much for this perfect feedback following your last stay at Mercure Bordeaux Centre Gare Atlantic! Your full satisfaction is our best reward and we are so grateful for that. We look very much forward to welcome you back soon for your next trip in Bordeaux. Sincerely, Thomas - Accommodation Manager
by A verified traveler from Royal Oak
Posted 9 Oct 2024
Great location just steps away from the train station. Friendly staff with clean rooms.
Comment from Hotel Management
10 Oct 2024 by Thomas Miton - Accommodation Manager, Hotel Management
Dear James, Thank you for your kind words! We are happy you enjoyed our location and found the staff friendly and rooms clean. Hope to welcome you back soon! Sincerely, Thomas
by A verified traveler
Posted 6 Oct 2024
The property is right by the train station and local tram station. The lobby and breakfast area have been recently remodeled and were very nice. The room was very dark and needs a refresh.
Comment from Hotel Management
10 Oct 2024 by Thomas Miton - Accommodation Manager, Hotel Management
Dear Andrew, Thank you for taking time to share this feedback with us. We are glad that you enjoyed our great location next to the train station, our refurbished lobby area and our breakfast. We appreciate your comments about the room and will definitely take them into consideration for future improvements.Sincerely, Thomas
by A verified traveler
Posted 6 Oct 2024
Very clean and comfortable
Comment from Hotel Management
10 Oct 2024 by Thomas Miton - Accommodation Manager, Hotel Management
Dear Carlos, Thank you so much for this perfect feedback! We are delighted to read that you had a great time with us and we are look forward to welcome you back soon in our house. Sincerely, Thomas
by A verified traveler from lowell
Posted 12 Sep 2024
Lovely hotel but the stairs in the rooms are a challenge. Our bags were left in our room but upstairs. My husband hit his head trying to turn off the light that was under the stairs so unsafe.
Comment from Hotel Management
10 Oct 2024 by Thomas - Accommodation Manager, Hotel Management
Dear Debi, Thank you for taking time to share your feedback with us. We are proud offer our Suite in a Souplex form, a very unique and delightful product. We are sorry to see that you did not fully enjoyed this part. Feel free to reach out our reception team so we can offer you different kind of room where you feel comfortable. Sincerely, Thomas - Accommodation Manager
by A verified traveler
Posted 5 Aug 2024
Great clean hotel
by A verified traveler
Posted 5 Aug 2024
Across from the railway station. Nice hotel. Room was good. A short walk to tram stop to get to town. Overall a nice hotel to stay at.
by A verified traveler
Posted 30 Jul 2024
Smiling and polite people. Good breakfast and dinner.
by A verified traveler
Very happy experience
Posted 19 Jul 2024 on HotelsVery comfortable and located a close to station. No faults at all
Comment from Hotel Management
23 Jul 2024 by Thomas MITON - Front Office Manager, Hotel Management
Dear Madame, Thank you for your kind words following your experience at Mercure Bordeaux Centre Gare Atlantic. We are delighted to see that you enjoyed your time here with us! We all look forward to welcoming you back soon. Sincerely, Thomas
