Ratings based on 116 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Nice bar area
Comment from Hotel Management
16 Dec 2024 by Coralie, Marty Hotel Bordeaux, Hotel Management
Dear Michael,Thank you very much for your nice review concerning the Marty Hotel and more especially your experience at the bar.We are happy to see that you liked the bar area and we will share your nice feedbacks with all team members.We hope to welcome you again at Marty Hotel and we wish you a nice day.Best regards.
by A verified traveler
Posted 9 Oct 2024
Staff was all really wonderful the rooms need updating they did not feel clean
Breakfast area and breakfast staff really wonderful front desk very friendly and very helpful hotel is a good location walking distance to all shopping
Over all this was the only complaint the rooms need updating
We were there last week of September 2024
Comment from Hotel Management
9 Oct 2024 by Nicolas, Hotel Management
Dear Maria, Thank you very much for your nice feedback, we are really happy to see that you enjoyed your stay and more especially the team of the hotel. Please note that we will share your congratulations with everybody. This is always a pleasure to welcome guests at the hotel and give them recommandations to visit our nice city. Concerning the room, we would like to apologize for this point. We hope to welcome you again for your next stay in Bordeaux and we wish you a nice day. Best regards. Coralie Marty Hotel Bordeaux, Tapestry Collection by Hilton
by A verified traveler
Posted 7 Oct 2024
Había un olor muy desagradable en el cuarto, que permaneció durante toda la estancia
Comment from Hotel Management
8 Oct 2024 by Coralie - Marty Hotel Bordeaux, Hotel Management
Querido Carlos,Gracias por tomarse el tiempo de enviarnos sus impresiones sobre su estancia.Lamentamos leer que le molestó el fuerte olor que emanaba de su habitación. Le pedimos disculpas por este inconveniente. Tenga la seguridad de que nuestro técnico ha tomado las medidas necesarias para evitar que vuelva a ocurrir algo así.Esperamos recuperar su confianza durante su próxima estancia y le deseamos un excelente día.Atentamente
by A verified traveler
Posted 4 Oct 2024 on Orbitz
The rooms are lovely and have spacious and modern bathrooms.
Comment from Hotel Management
4 Oct 2024 by marco, Hotel Management
Dear Amber, We are truly pleased that you enjoyed your stay with us at the Marty Hotel, , we will share your kind words with our staff and we're so glad that you liked your room and the bathrooms. We hope to see you again soon on your next visit to Bordeaux. Wishing you a nice day. Best regards Marco Marty Hotel Bordeaux, Tapestry Collection by Hilton
by A verified traveler
Posted 29 Sep 2024
Modern hotel, friendly staff, comfortable bed and easy enough to walk in and out of the city.
Comment from Hotel Management
29 Sep 2024 by Marco, Hotel Management
Dear Jack, we are truly pleased that you enjoyed your stay with us at the Marty Hotel and we will share your kind words with our staff. Glad that you liked the bed and the hotel location too as it is 10 minutes away from the city center from walking We hope to see you again soon on your next visit to Bordeaux. Wishing you a nice day. Best regards Marco Marty Hotel Bordeaux, Tapestry Collection by Hilton
by A verified traveler
Refurbished hotel missed the mark
Posted 25 Sep 2024 on HotelsGood service but refurbished old hotel not completed to good standards. The rooms themselves are fine and look good and modern with a comfortable Hilton bed. Astheically it looks good, but the reality is it's a 1970s or older hotel which has been refreshed. Unfortunately items like windows (v thin and allowing lots of noise) and doors (not closing well) and old carpets, unrefurbished lifts let down the place. The staff are nice enough, but having expected a new hotel I was a bit let down by the unrefurbished elements and level of noise from our room. Next time for the price 170-180 eur I'd book a new hotel built to good standards.
Comment from Hotel Management
26 Sep 2024 by Coralie - Marty Hotel Bordeaux, Hotel Management
Dear Tom,Thank you very much for your feedback following your stay at Marty Hotel. We are happy to see that you enjoyed your stay.Concerning our establishment, it is an old hotel which was renovated during one year and reopened in April 2023.We are sorry to read that you found certain points of our hotel such as the doors or windows not new enough. Please be assured that we take your comments into account in order to improve the quality of our services and facilities.We hope to have the chance to welcome you again for your next stay in Bordeaux.Wishing you a nice day.Best regards.
by A verified traveler
Posted 25 Sep 2024
Very pleasant clean and comfortable. The staff were extremely helpful. We found we could easily walk to anywhere in the city centre from the hotel but it is also close to a tram stop and the tram service in Bordeaux is frequent and cheap.
Comment from Hotel Management
25 Sep 2024 by Coralie, Marty Hotel Bordeaux, Hotel Management
Dear Claire,Thank you very much for your nice feedback regarding your stay at Marty Hotel.We are happy to read that you enjoyed the team of the hotel as well as its localization. Also, we will be delighted to share your congratulations to all team members.We hope to have the chance to welcome you again for your next stay in Bordeaux and we wish you a nice day.Best regards.
by A verified traveler
Posted 25 Sep 2024 on Hotels
Comment from Hotel Management
25 Sep 2024 by Coralie - Marty Hotel Bordeaux, Hotel Management
Dear Sandy,We would like to thank you for your comment following your stay at Marty Hotel.We are happy to see that you enjoyed your moment with us and we hope to have the chance to welcome you again for your next travel in Bordeaux.Wishing you nice day.Best regards.
by A verified traveler
Posted 22 Sep 2024
We were informed when we arrived that the Board and food service other than breakfast was not available. It would have been nice to have been notified in advance.
Comment from Hotel Management
22 Sep 2024 by Marco, Hotel Management
Dear Jennifer, We would like to thank you for your review following your stay at Marty Hotel. Thank you for your comment. Exceptionally, the bar was closed on Sundays and Mondays. We hope to see you again on your next visit to Bordeaux. Best regards Marco, Marty Hotel Bordeaux, Tapestry Collection by Hilton
by A verified traveler
Posted 19 Sep 2024
The property was presented as happening, trendy and boutique-y but we arrived and told that the downstairs bar with bar snacks etc was closed for the two days we were there. It is also in a non descript area - while close to the old town it was still a hike from the river. The staff were however kind, helpful and professional. This place just did not excite.
