Ratings based on 228 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Staff were wonderful and extremely helpful. Always with a smile and a kind word.
by A verified traveler from san dimas
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 15 Nov 2024
by A verified traveler from Sunny Isles bch
Posted 6 Nov 2024
Very clean and quiet hotel . Nice staff
Comment from Hotel Management
7 Nov 2024 by The Palais Gallien Hôtel & Spa team, Hotel Management
Dear Guest,Thank you so much for your comment! We’re glad you enjoyed the cleanliness and tranquility of our hotel, as well as the hospitality of our team. We look forward to welcoming you again very soon!The Palais Gallien Hôtel & Spa team
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
31 Oct 2024 by The Palais Gallien Hôtel & Spa team, Hotel Management
Dear Madam, Sir,Thank you for taking a moment to evaluate your experience with us.We hope to have the pleasure of welcoming you back very soon.The Palais Gallien Hôtel & Spa Team
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
31 Oct 2024 by The Palais Gallien Hôtel & Spa team, Hotel Management
Dear Madam, Sir,Thank you for taking a moment to evaluate your experience with us.We hope to have the pleasure of welcoming you back very soon.The Palais Gallien Hôtel & Spa Team
by A verified traveler
Posted 15 Oct 2024
Staff were pleasant. Room was beautiful, large & clean! Loved the snacks & juices free of charge in room! Breakfast excellent near a mini garden area.
Comment from Hotel Management
31 Oct 2024 by The Palais Gallien Hôtel & Spa team, Hotel Management
Dear Madam, Sir,Thank you very much for your feedback! We are delighted to hear that you enjoyed the comfort and cleanliness of your room, as well as the complimentary snacks and fruit juices. It’s also a pleasure to know that you liked our breakfast. We hope to welcome you back very soon!The Palais Gallien Hôtel & Spa Team
by A verified traveler
Posted 11 Oct 2024
the pool was wonderful, restaurant dinner was excellent, housekeeping staff efficient, concierge service was excellent
Comment from Hotel Management
31 Oct 2024 by The Palais Gallien Hôtel & Spa team, Hotel Management
Dear Madam, Sir, Thank you very much for your kind comments! We are delighted that you enjoyed our pool, as well as the quality of your dinner at the restaurant. It’s also a pleasure to learn that our housekeeping team and concierge service met your expectations. We hope to have the pleasure of welcoming you back very soon!The Palais Gallien Hôtel & Spa Team
by A verified traveler
Posted 3 Oct 2024
Shower doesn’t have conditioner. You can request but no one tells you that. Room was nice but very dark. Staff are nice and the restaurant is great.
Comment from Hotel Management
31 Oct 2024 by The Palais Gallien Hôtel & Spa team, Hotel Management
Dear madam, Sir, Thank you very much for your feedback! We are glad to hear that you enjoyed our friendly staff and our restaurant. We appreciate your comments regarding the lack of conditioner and the room's darkness. Your feedback is valuable for our improvement. We hope to welcome you back soon!The Palais Gallien Hôtel & Spa Team
