Ratings based on 420 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
perfect location
Comment from Hotel Management
7 Nov 2024 by The Boutique Hotel & Spa team, Hotel Management
Dear Guest,Thank you for your feedback! We’re delighted that our hotel’s location helped make your stay enjoyable. We look forward to welcoming you again very soon!The Boutique Hôtel & Spa team
by A verified traveler from Lincoln
Posted 30 Oct 2024
Loved our stay at La Boutique. Nice size rooms, well appointed, really comfortable king size bed. Bathroom had a huge jacuzzi type tub. It was late October, and while the pool was open, the pool is outdoors and it just a bit too cold to swim. Had a great massage in the spa - helped relief some tension in my back. Conceirge staff was amazing, guiding us in so many ways. All in all we loved it Le Boutique !
Comment from Hotel Management
31 Oct 2024 by The Boutique Hotel & Spa team, Hotel Management
Dear Madam, Sir,Thank you very much for your kind feedback! We are delighted that you enjoyed the size and comfort of your room, as well as your experience at the spa. It’s wonderful to know that our team was able to assist you and make your stay enjoyable. We regret that the weather did not allow you to fully enjoy the pool, but we hope to welcome you back soon for more moments of relaxation and pleasure!The Boutique Hôtel & Spa Team
by A verified traveler
Posted 30 Oct 2024
Great location and amenities
Comment from Hotel Management
31 Oct 2024 by The Boutique Hotel & Spa team, Hotel Management
Dear Madam, Sir,Thank you for taking a moment to evaluate your experience with us.We hope to have the pleasure of welcoming you back very soon.The Boutique Hôtel & Spa Team
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
31 Oct 2024 by The Boutique Hotel & Spa team, Hotel Management
Dear Madam, Sir,Thank you for taking a moment to evaluate your experience with us.We hope to have the pleasure of welcoming you back very soon.The Boutique Hôtel & Spa Team
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
31 Oct 2024 by The Boutique Hotel & Spa team, Hotel Management
Dear Madam, Sir,Thank you for taking a moment to evaluate your experience with us.We hope to have the pleasure of welcoming you back very soon.The Boutique Hôtel & Spa Team
by A verified traveler
Posted 6 Oct 2024
We enjoyed our stay very much. Excellent staff and convenient to everything.
Comment from Hotel Management
31 Oct 2024 by The Boutique Hotel & Spa team, Hotel Management
Dear Madam, Sir, Thank you very much for your positive feedback! We are delighted that you enjoyed your stay and that our team met your expectations. We hope to welcome you back very soon!The Boutique Hôtel & Spa team
by A verified traveler from Glen Cove
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by The Boutique Hotel & Spa team, Hotel Management
Dear Guest,We would like to thank you for taking the time to write down your experience in our establishment.We hope to see you again very soon.The Boutique Hotel & Spa team
by A verified traveler
Posted 26 Sep 2024
5-star property! Our suite with terrace and hot tub was fantastic and worth the money spent. The hotel staff was very friendly and energetic.
My only critiques would be the Smart TV was not working properly which we reported and was never fixed or mentioned during our stay. In addition, I made three requests for wine tastings but no one from the hotel ever followed up with us.
We felt that a 5-Star Property would have had a better trained staff with regard to follow-up on guest requests. Neither issue deterred us from a nice stay and we will stay again.
Comment from Hotel Management
1 Oct 2024 by The Boutique Hotel & Spa team, Hotel Management
Dear Guest,Thank you very much for your review and detailed feedback. We are delighted to hear that you found your suite with terrace and jacuzzi fantastic and that our staff contributed to making your stay enjoyable.However, we sincerely apologize for the inconveniences you experienced regarding the Smart TV and the follow-up on your wine tasting requests. We take your feedback very seriously and will share it with our team to improve our service and ensure that such situations do not occur in the future.We are glad to hear that, despite these issues, you had a good stay and are considering returning. We would be thrilled to welcome you back and provide you with an even better experience.The Boutique Hotel & Spa team
by A verified traveler
Posted 13 Sep 2024
The property is nice , the staff was great , however the room was glorified jail cell. Very very small.
Comment from Hotel Management
24 Sep 2024 by The Boutique Hotel & Spa team, Hotel Management
dear guets, Thank you for sharing your experience. We are sorry to hear that the room you were allocated was not up to your expectations in terms of space. For your next stay, please do not hesitate to let our reception team know your preferences regarding room size and layout, as all our rooms are different. We would be delighted to help you find accommodation that suits you better. We look forward to welcoming you back soon.The Boutique Hotel & Spa team
by A verified traveler
Posted 9 Sep 2024
Kind and welcoming staff with good attention to detail. Nice spa facilities - clean, new sauna and steam room. Excellent massage! Did not go in the pool as it had been raining.
Con - fire alarm at 2am, staff did not tell me masseuse was late and appointment was rescheduled so I waited (but very nice service so made up for it). Limited menu options for any kind of dietary requirements and no ability to be flexible.
Comment from Hotel Management
11 Sep 2024 by The Boutique Hotel & Spa team, Hotel Management
Dear guest, Thank you for sharing your impressions of your stay. We are delighted that you enjoyed our spa facilities and your massage. We apologise for any inconvenience, including the fire alarm and the delay to your appointment. Your feedback on menu options and communication with the team is invaluable to us in improving our services. We look forward to welcoming you back under better conditions.The Boutique Hotel & Spa team
