Ratings based on 333 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
22 May 2024 by adnan, Hotel Management
bonjour, Je vous remercie pour votre commentaire.a très bientôt.
by A verified traveler
Posted 1 May 2023
Good effort on the part of the staff. Made to feel welcome
Comment from Hotel Management
8 May 2023 by Geneviève, Hotel Management
Dear Mike, Thank you very much for your coment, hope to receive you soon again !Best regards.Geneviève
by A verified traveler
Posted 3 Sep 2020 on Hotels
Comment from Hotel Management
5 Sep 2020 by Laurent, Hotel Management
Madame, Monsieur,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Dont belive the photos
Posted 27 Jul 2020 on HotelsVery dissapointing. The photos must have been taken 20 yrs ago. General room condition is old and quite unclean. Especially the carpet. Not nice in bear feet...
Unfortunatly i ate there as well, very expensive for such poor quality food.
..
Shame on Campanile !!!
Waiting on staff were very pleasant..
Comment from Hotel Management
31 Jul 2020 by Adnan, Hotel Management
dear client.
we do understand for your comments, its true that our hotel its not young anymore, but we do make the effort to keep and maintain it clean and better, unfortunately this time is little bit unpleasant for you, due to this pandemic, we trying our best to serve our guest in accomodation and restaurant. dont hesitate to contacting us if you have any problem during your stay, even if you find someting unpleasant in our restaurant, it will be a great pleasure to help and find another solution for you.
thank you,have a great day ahead.
by A verified traveler
Posted 9 Jan 2020
I liked the location.The staff was helpful. However it was a bit noisy.
Comment from Hotel Management
27 Feb 2020 by Eric, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
We are sorry about the noise, from another room or from outside.
Sincerely,
by A verified traveler
Nice, clean, convenient
Posted 16 Dec 2019 on HotelsNice motel style rooms with exit straight out onto main passageway. Bathrooms clean, hot water not instant or very hot. Enough though for washing. Reception open, and took a call enroute to give me options should I arrive after 11pm. V good experience for an overnight rest.
Comment from Hotel Management
30 Dec 2019 by Rémi, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler
Posted 9 Mar 2019
Ask for twin beds and shower moved twice but still not what we asked for.resturant exspensive and very small portions.
Comment from Hotel Management
20 Mar 2019 by Rémi, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
by A verified traveler
Very good stay
Posted 15 Dec 2018 on HotelsHotel very well located for the purpose of my trip: to attend a course at a near by Business School.I did not expect a luxury 5* hotel but a functional, quiet clean hotel at a walking distance from the business school.The stuff was professional and friendly. There is no much to do around hotel area but I was not looking for animation. Hotel restaurant was good and affordable.I will certainly return!
Comment from Hotel Management
27 Dec 2018 by Marjorie, Adjointe de direction, Hotel Management
Dear customer, it’s a pleasure to read this excellent review. Your satisfaction is our priority, we are happy that you enjoyed your stay with us. Looking forward to welcoming you again. Kind Regards.
by A verified traveler
Just ok
Posted 1 Aug 2018 on HotelsOk for one night.
by A verified traveler
Posted 1 Mar 2018 on Hotels
Restaurant exceeded our expectations, good evening meal, pleasant service. Room fine.
Problems: WiFi just did not work well, it is unsecured at best and Hard to obtain.
Not sure if we were just unlucky but we had to wait ages at reception to check in and to pay for dinner, woman seemed very efficient, must be the systems that let her down such as restaurant system not talking to booking system.
Comment from Hotel Management
18 Mar 2018 by Marjorie, Hotel Management
Good Morning Anita, we want to thank you for writing this excellent review. We are glad that we surprised you with our restaurant and our hospitality. We are looking forward to welcome you again and we hope the wifi system will be working better that time.
