Ratings based on 207 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
The staff were super helpful and accommodating. The accommodation however was nothing like the photos pictured. We were led out the back of the main building into a little unit at the back of the property. If there were acurate photos of our room we would have stayed somewhere else! Dodgy door lock, toilet roll holder falling off the wall, missing shower door handle, dirty floors and unpleasant odour.
On a postive it was within walking distance to get out of the place.
by A verified traveler from Palm Desert
Posted 18 Aug 2024
Great hotel in original condition. It goes back in time, but it’s very charming. In a quiet location, but walking distance to restaurants and shopping.
Breakfast available.
Comment from Hotel Management
3 Sep 2024 by chris, Hotel Management
thank you ronnie hope to welcome you again
by A verified traveler
Posted 15 Aug 2024
Really charming hotel. It’s a beautiful old building lovingly restored and used as a hotel. There are no lifts so be careful if you are travelling with lots of luggage or struggle with stairs. The garden is a lovely addition but does need maintenance. The team were so helpful, couldn’t fault them.
We stayed in a suite which looked out onto the garden but even if it was street facing, it’s a very quiet side street (with some pay and display and a disabled space right outside).
We were within walking distance of some lovely restaurants and a reasonable walk from some of the features of Bordeaux.
A kettle would have been a lovely addition but otherwise we were very comfortable there. Really comfortable bed and pillows too!
Comment from Hotel Management
3 Sep 2024 by chris, Hotel Management
thank you laura for your suggestionskettle has arrived see you soon fot tea time
by A verified traveler
Awful
Posted 13 Jun 2024 on HotelsAwful. Just awful.
by A verified traveler
Great location
Posted 1 Jun 2024 on HotelsGreat location - quiet but close to shops/bars/restaurants. Great room - the apartment in the garden - just enough room for 3! We did not take breakfast but it did look good. Beautiful building, great staff who were all very helpful. This was a quick city break and the Hotel worked really well for us.
by A verified traveler from Redwood city
Posted 23 May 2024
First we were given a room on the 2nd ( usa 3rd) floor accessable by narow and very steep stairs, not elevator, which was not disclosed in property description. After ee refused that accimodation we were given a garden house, which was good option, as we had a lot of privacy. Ov course that cost more than standard room.
During our 2nd night all property was without electricity whole night and that was very unusual experience. Blackout lasted whole night. We were not given any explanation or excuses.
Location is 15 min walk to center of this beautiful city. After all i wouldn’t stay again at this property.
by A verified traveler
Posted 26 Apr 2024 on Hotels
by A verified traveler
A True French Experience
Posted 26 Sep 2023 on HotelsUnique property with lots of character. It felt like a true French experience. Our room was on the lower level of the building which meant we had access to a small private patio and to the larger, public courtyard. We spoke with another guest who was staying in a private villa off the courtyard so there are a variety of rooms available.The convenience of the buffet breakfast made for an easy start to our day.
We had a car and while parking is available it is about a 10 minute walk in a very narrow underground facility.
The location of Villa Victor Louis made for easy access to restaurants, TBM stops, and shopping.
The staff were very professional and personable.
Comment from Hotel Management
7 Nov 2023 by Hélène & Villa Victor Louis' team, Hotel Management
Dear Nancy,Thank you for this pleasant comment!All rooms are meticulously decorated, each with a personal touch, yet all the charming ambiance of the 18th century is conserved .Villa Victor Louis is located in the heart of Bordeaux, making it incredibly convenient to explore the city, just a 10-minute walk away of the Opera House. Our team is indeed well known for its investment and the care given to our guests. We are always happy to help for all questions regarding the city of Bordeaux.Best regards
by A verified traveler
Posted 10 Sep 2023 on Hotels
by A verified traveler
Posted 27 Aug 2023
It may be an old residential building remodeled to good appearance. Bed sheet not replaced. Difficult to use light switch. Shower head refusing to stay in working position. Breakfast is poorly served in quantity and quality. No onsite or nearby parking. 7 minutes to public parking.
Comment from Hotel Management
7 Nov 2023 by Hélène & Villa Victor Louis' team, Hotel Management
Dear Hoju,We are sorry to read that your stay at our establishment did not meet your expectations. We strive every day to listen to and accommodate our guests so they can enjoy the tranquility, comfort, and serenity of Villa Victor Louis.During long stays bed sheets are replaced every 3 to 4 days unless asked, to limit our ecological impact ( all information are available at reception or directly in our directory).Regarding breakfast, our buffet selection has a wide variety of choice, we offer a range of sweet and savory options including cereals, bread, pastries, dairy products, cheese and meat, and seasonal fruits locally provided and organic for a majority.Indeed if you looking for an american style breakfast you will be disappointed. Located in France and as french lovers we are eager to respect our values and customs with a hint of creativity nerveless. For future visits, please don't hesitate to communicate any concerns to our staff immediately, so that we can address them promptly like show you how to switch the light on and off.Best regards,
