Ratings based on 50 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kapaa
Posted 30 May 2024
The staff was amazing. Great low cost option.
by A verified traveler
Posted 6 Nov 2023
Issue 1
issues check-in was tricky, the receptionist informed me that my room does not have room wi-fi. I replied, the hotel offered room wi-fi in Expedia. I told her if the room does not have wi-fi, I will not stay here. Then, she said, ok sir, I will give you a room with wi-fi.
She gave me a room with wi- fi.
Issue 2, the TV was not working when I walked in the reception, there were three dogs barking at me. I called the attention, saying hello but there was not nobody around. The lady and another man present at check-in were gone.
After a few minutes, the receptionist for night shift came from behind a loud generator because a usual power outrage happening in the hotel that I was informed at check-in.
He figured out that the TV was unplugged and he left after turning it on. The TV was on but there is not cable TV so it did not work.
I went out to look for him and he was gone after calling his loud in front of the dogs barking at me.
He was gone and nobody from the staff was present just the dogs were on duty as usually barking.
After several minutes a lady that I have not seen before came into the hotel, she said that she was the daughther of the manager. I told her that I was scared because I could not find anybody that was unfair. I told her that how come nobody is in the hotel. She said that she does not know where the receptionist night shift is, that her mother will come later.
She finally showed me how to use the TV and said that there is only a
by A verified traveler
Very nice hotel clean great bed
Posted 25 Jan 2020 on HotelsThe best hotel I've stayed in the Philippines very nice staff good breakfast. Clean room very comfortable bed
by A verified traveler
Fashionable hotel between Stations 1 and 2
Posted 20 Jan 2020 on HotelsA newish hotel about a block off the main road the Urban Boutique rooms are spacious, clean and very fully equipped. Beddings and towels are fresh and thick and the beds, although placed on low platforms, are comfortable. The road outside is badly potholed but the area is quiet. The rooms include cooked to order breakfast which was excellent. We had stayed at another hotel in the vicinity earlier which was not nearly as nice and more expensive than the Urban Boutique. An excellent value for the price, highly recommended.
by A verified traveler
Urban Boutique
Posted 4 Jan 2020 on HotelsThe hotel rooms themselves are nice and clean. The staff was friendly however there was no electricity 24 hours a day. When we arrived, we were told there would be generator power only for a portion of the night and it would shut down from 2a-6a everyday. The road in front of the hotel was a bit treacherous as well. It is about a 15 min walk to the big beach. We ended up booking another hotel by the beach that had 24 hour power instead.
by A verified traveler from Portland, OR
Posted 3 Dec 2019
Easy to find, friendly people, great food included. The room was just what we wanted. Simple and clean.
Comment from Hotel Management
21 Dec 2019 by Jov, Hotel Management
Hi,
thank you for your feedback. Hope to see you again in the future.
by A verified traveler from Berlin
Posted 20 Nov 2019
clean and comfy rooms, convenient location
by A verified traveler
Posted 16 Nov 2019 on Hotels
I hope that there would be a better internet connection
by A verified traveler
Amazing Service
Posted 13 Nov 2019 on HotelsUrban Boutique Hotel was a GREAT stay! Although not directly on the beach and the construction surrounding the hotel, it was only about a 5-7 min walk from D-Mall and roughly 10-13 min walk to the beach. The hotel provided great service and the staff is very accommodating. We arrived at 3 a.m. and was able to quickly check in. We were greeted with a warm welcome and refreshing Kalamansi juice. The breakfast is free of charge and was made to order so it was always fresh. Good selection on the menu and very fulfilling. The room was clean, bed was sooo comfortable, and they also have good TV channels. This was a great stay for the price we paid. Highly recommend.
Comment from Hotel Management
16 Nov 2019 by Jov, Hotel Management
Hi Ma'am Brittany,
Thank you so much for the feedback. We appreciate you taking time to let us know how your stay with us was.
We hope to see you again in the future.
by A verified traveler
Posted 24 Oct 2019 on Hotels
