Ratings based on 25 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oceanside
Posted 21 Apr 2024
You can always request for bottled water anytime.
by A verified traveler
Posted 25 Nov 2023
Staff are friendly and accommodating.
by A verified traveler
Posted 25 Feb 2023
by A verified traveler from Singapore
Posted 6 May 2022
It’s clean and safe. Room is spacious. Staff are friendly and helpful. Maybe just repair the shower head and the shampoo and soap dispenser.
by A verified traveler
Great location on the beach
Posted 20 Apr 2022 on HotelsGreat location on the beach front. Hotel rooms does not really have an ocean view. The breakfast offered daily has a wonderful ocean view. Staff is very friendly. The pool is in the center on a lower level.
by A verified traveler
Posted 17 Apr 2022
I had second thoughts to book this hotel (because I wanted to book more popular hotels) but no regrets! It is now on my list of the top hotels that I have stayed so far, it's even better than some high-end 5-star hotels.
My family arrived earlier than the check-in time but we were quickly accomodated and given a room. There were welcome drinks and they gave us wifi access for our entire stay (up to 40 mbps speed). The room and bathroom was very clean with complete toiletries and even a complimentary safety kit (alcohol, face mask, etc.) was given.
The free breakfast buffet is not indicated in Expedia but it is included; the food is simple but great, there is also variety everday. The pool is clean and good for kids because it is not deep. All of the staff from the doorman, receptionist, maintenance, would always greet with a smile and were kind to answer to any request/question.
If you are looking to experience your Boracay bucketlist, this hotel is one of the best options because it is near famous restaurants and cafes (also walking distance to main road, docking area for tours and activities, D'mall) other than the fact that it is on the beachfront.
Just some points to improve is that the top floor is not accessible at the time of our stay. Also, don't know if it is a pro or con that they cleaned our room even without us asking - but it is an appreciated gesture.
For what we paid which was USD330 for 4D3N, it was definitely worth it and I would recommend to anyone.
by A verified traveler
Posted 18 Feb 2020
Quiet and private. Staff are accommodating and well trained.
Comment from Hotel Management
19 Feb 2020 by The Muse Hotel, Hotel Management
Thank you so much for taking time to write your review. We hope to welcome you again soon
by A verified traveler
Posted 28 Aug 2019 on Hotels
Comment from Hotel Management
28 Aug 2019 by Mary ann, Hotel Management
Thank you very much for staying with us. We look forward to be of service again.
by A verified traveler
Posted 4 Aug 2019 on Hotels
When we got there, they didn't have us checked in even though it says here that they do 24-check in.They said that they were having our rooms cleaned that was why they couldn't give us a room right away. hWhen they finally gave us a room, they were very dirty and not pleasant to look at. Especially the bathrooms. In addition to that, the hairdryer and the wifi were both not working.
The staff of the hotel were very nice though.
Comment from Hotel Management
5 Aug 2019 by Mary ann, Hotel Management
Thank you for letting us know about this. We are looking into the matter.
by A verified traveler
Posted 21 Apr 2019 on Orbitz
The absolute worst “hotel” I’ve ever stayed at in my life. It’s more of a grimy hostel with bigger rooms. The room was filthy, the staff completely oblivious to even almost caring. Would argue with you instead of help. No beach chairs, no amenities, a true 1 Star piece of garbage. The rooms we do gross. Thick coat of dust on the bed, stains and dirt on walls. Old showers, the toilet leaked. Nightmare, never stay here.
