Ratings based on 64 Verified Reviews
4.1 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Diamond Bar
Posted 28 Jul 2024
Delicious Breakfast and good location.
by A verified traveler from Mill Creek
Posted 27 Jun 2024
Sur Beach is right on the water. We spent a lot of time at their bar area ordering fruit shakes (I recommend the mango and pineapple). It’s a bit of a longer and hot walk to the DMall, but we didn’t mind. Several restaurants nearby. Staff was courteous and service very good. The price was right for what we got. We had a large group of 11 there and we were very happy with our stay!
by A verified traveler
Posted 14 Jun 2024
It was very private and secure. Based on the location the beach wasn’t compact compared to other parts of the beach where there are an abundance of people. Food and service is great.
by A verified traveler
Just ok and basic
Posted 14 May 2024 on HotelsImmediately at check in they tried to put us in a single bed room even though I booked a queen. After some argument they gave us a queen as i had booked. There is no internet in the rooms only on the lobby. So room Wi fi under room description is a fraud. Overall nice hotel on the beach with great staff and restaurant. Breakfast is mainly eggs and hot dogs with other basics, nothing special. TV is old small and had a volume problem. Glass shower door was disgusting. Many ants all over hotel and in rooms. Bathroom smells like poop because plumbing is not vented properly and vents out of the shower drain.
by A verified traveler
Posted 21 Apr 2024 on Hotels
by A verified traveler
Posted 6 Feb 2024
Perfect hotel for family stay at the station 1 of Boracay beach. Great complinetary breakfast option and perfect access to the beach
by A verified traveler
Posted 27 Jun 2023
Property rooms are really old. Need to refurbish asap. Service is great and location is perfect.
by A verified traveler
Posted 13 May 2023
good hotel
Comment from Hotel Management
24 Jun 2023 by Jen, Hotel Management
Dear Sir/Madam,Greetings from Sur Boracay!On behalf of your Sur Beach Resort Management, We are delighted that you enjoyed every detail during your stay with us. Thank you so much for the compliments and appreciation of our service.Looking forward to your next visit to SUR.Thank you very much.Sincerely yours,JORILYN C. PRADO Reservation
by A verified traveler
Posted 21 Jun 2021 on Hotels
by A verified traveler
Perfect location and hotel!
Posted 24 Mar 2020 on HotelsStay was all great! Highly recommended! Frontbeach, nice staff and really had a good time! Perfect location!
Comment from Hotel Management
26 Mar 2020 by Sur Boracay, Hotel Management
Dear Sir/Madame,
Warm greetings from Sur Boracay!
Thank you for your wonderful feedback. We are pleased to know that you enjoyed your stay with us. We hope to see you again in your next visit here in Boracay.
Best regards,
Sur Boracay
