Ratings based on 51 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2022 on Hotels
Comment from Hotel Management
11 Jun 2022 by Christian, Hotel Management
Thank you for giving us a high score.
by A verified traveler
Posted 31 Dec 2019 on Hotels
Room had bad standard. The bathroom smelled diesel. Bad neighbourhood. We could not stay there and had to find another hotel after to nights. We will therefor ask for the money back for the three remaning days.
Comment from Hotel Management
2 Jan 2020 by Irma, Hotel Management
Sorry but Typhoon Ursula was a very strong typhoon that hit us direct, of course the surrounding will look bad. Sorry about the smell of the diesel as we don't have electricity and we need the run the hotel, we are on our own, the government will take one month to put it back and clean the area so we have to use the generator for you and other guests. Anyways, as per agreement we will be returning your two nights that you were not able to stay. It was unnecessary to put this comment as we have already agreed to return your money.
by A verified traveler
Ever again
Posted 28 Dec 2019 on HotelsI'm pverified long term hotels.com member and leaving
Reviews reflecting the actual hotel status.
We where fouled by fake pictures and reviews.
The picture posted not actually showing the condition.
The hotel is in need of mayor renovation.
The mattress is laying on the floor not actually bed.
Mattresses ,bed sheets , pillows, towels need to be replaced.
The smell inside the room was moldy.
That hotel is located between two karaoke Bars that will entertain you until 2am and lot of motorbike noise.
Windows and doors are not closing properly
To expose you to all the traffic and late music noise.
Internet was very slow and mostly not working.
The owner of this place is very unhelpful.
For him is only about quick money.
We have seriously regretted picking this hotel
And paid 6 nights in advanced with no chance
To get any money back.
Pierre Kuipers from Florida
Comment from Hotel Management
2 Jan 2020 by Irma, Hotel Management
Sorry for the typhoon it hit us direct. Many other new hotels, glass windows were broken and hit the guests at least NO ONE from Punta Rosa got hurt.
Please note, this is the first time we have a complain about the room of Punta Mare as it is a Japanese Style designed room and the bed is on a flat form and not on the floor as the bed is very big. We just went through a very bad typhoon so all the rooms anywhere in the hotel well smell moldy for one or two days until sun comes up. We are in a tropical island.
It's Christmas Season, our area is usually quiet but our neighbors are having their Christmas Party which we complained to them. Please note that my manager was very helpful but there's not much he can do as the typhoon destroyed the area. We are very Sorry.
by A verified traveler
Posted 24 Dec 2019 on Hotels
by A verified traveler
Posted 16 Oct 2019
The place is a wonderful get away from the night life which is only 15 minutes on a motorcycle. The breakfast is not a buffet but that is good because it is made fresh.
3 minute walk to the Beach what more can you ask for.
by A verified traveler
Posted 17 Aug 2019
Comment from Hotel Management
19 Aug 2019 by Chan, Hotel Management
thank you
by A verified traveler from Sydney
Posted 30 Jul 2019
Loved the multiple layered hotel and the spacious room. The staff were so helpful and efficient and completely unobtrusive.
Comment from Hotel Management
30 Jul 2019 by Chan, Hotel Management
Thank you for that wonderful review and thank you for staying here with us.
by A verified traveler from Guildford
Excellent Location
Posted 4 Apr 2019 on HotelsReally impressed with this little hotel given how much we paid for it. Despite clearly being a cheap option on Boracay the hotel is located at the north end of White Beach, typically where you find the more luxurious hotels. Although it was quite a walk down to the restaurants, this was far outweighed by how quiet the beach was around the hotel.
Service at the hotel was impecable - staff always remembered who I was and what room I was in. Very simple but much appreciated.
Room was spacious and bathroom huge. We had a whole 5L water cooler in the room free to use which was much appreciated. The hotel also organised a transfer for us which was very helpful when trying to navigate the crazy ferry port!
Breakfast was pretty good - again baring in mind the price of the room.
All in all a great little hotel and we really enjoyed our stay.
by A verified traveler from Bacolod Philippines
Posted 14 Dec 2018 on Orbitz
Upon arrival we were told the AirCon as broke in our assigned DELUXE room that we pre-paid with OCEAN VIEW so they placed us in SUPERIOR room for 1st night which was a DOWNGRADE according to them. To make up for that they said would offer FREE UPGRADE to top floor with balcony over looking ocean for the next 2 nights, just that the bathroom is outside so was windy taking shower at night under the sky. The SUPERIOR room was nice looking and could easily see ocean from inside room so we expected the DELUXE room to be better than the SUPERIOR room we had the 1st night. The next morning they offered the DELUXE room to saying the AirCon was fixed 10 minutes after we checked in to other SUPERIOR room the day before. They showed DELUXE room to us and we were shocked that what they called an UPGRADE from a SUPERIOR room was actually a big DOWNGRADE. The DELUXE room shown that was originally assigned with Ocean view on receipt and room description had a JUNGLE view and that they claimed faced the ocean but the trees grew in and was no longer visible. The walls needed paint and the room was rather depressing compared to SUPERIOR room just spend night in. We accepted the FREE upgrade to top floor and were happy with ocean view with large balcony. However the outdoor bath was not something we would accept again. We found over a hundred small brown ants (the kind that bite and sting) in our clothes & back packs left in the wardrobe closet shelf. Upon inspection the ants were swarming
by A verified traveler
Posted 2 Dec 2018
Comment from Hotel Management
5 Dec 2018 by Christian, Hotel Management
thank you
