Ratings based on 12 Verified Reviews
4.2 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2023
From the moment we stepped into the lobby of the Jinjiang Inn we were hit with the unmistakable musky odor of mold. I hoped our room didn't smell the same, and thought the aircon in the lobby might just need a cleaning. I couldn't have been more wrong.
Our room smelled much worse. I tried to spend my time on the balcony to avoid the stench, but couldn't endure the heat for too long. By that evening I had gotten a bit used to the smell, only noticing a constant burn as if the room was filled with ammonia.
That morning, from across the room, I noticed the cause: thick, yellow mold was thriving below the sink. My 2-year-old daughter who is sensitive to allergens was already a bit stuffy. I immediately took some photos, packed our bags, and headed to the lobby to check out.
They offered us another room, but seeing as the whole hotel reeked and the design of the bathroom meant that other rooms were likely moldy in the same place, I declined. Within an hour we were booked into a lovely hotel resort down the road, which was on the beach with a very nice pool (for only a slightly higher price).
The staff of the Jinjiang declined to issue a refund, and after the next five months of back and forth with Expedia and our credit card company we were ultimately unable to secure a refund for the stay. Apparently "all sales are final" is really enforced even when you're sold a dangerous room which failed to advertise the mold.
Comment from Hotel Management
15 Jun 2023 by PPL, Hotel Management
Dear Mr. Jonathan,Thank you for choosing to stay with us here at Jinjiang Inn Boracay. Whilst we strive to provide our guests with the highest level of service, feedback such as yours certainly allows the team to focus our attention in the areas which needs to improve. We will get in touch with you privately to further discuss the item you outlined on your review. Once again, from all of us here at Jinjiang Inn Boracay, we do hope to welcome you back soon, giving us fresh opportunity to serve you better.
by A verified traveler
Nice room. Very big and very clean. Staff ok.
Posted 1 Jan 2023 on HotelsComment from Hotel Management
5 Jan 2023 by AAP, Hotel Management
Dear Valued Guest,Thank you for choosing to stay with us here at Jinjiang Inn - Boracay Station 1!We truly appreciate the time you've taken to rate and review Jinjiang Inn - Boracay Station 1. We are delighted to hear that you've enjoyed the hotel's amenities, convenience and services of our team members. Your compliments will be shared to the entire team to inspire them to continually provide a SAFE stay and a HAPPY service. From all of us here at Jinjiang Inn - Boracay Station 1, thank you for making us your No. 1 hotel of choice in Boracay Island - Station 1 and we are looking forward to welcoming you back soon. Yours sincerely,Allan A. PamuteCustomer Service Manager
by A verified traveler
Posted 5 Aug 2022
The smile of the staff.
Comment from Hotel Management
14 Aug 2022 by AAP, Hotel Management
Dear Mr. Michael De Belen,
Thank you for your rating of your recent stay experience with us here at Jinjiang Inn - Boracay Station 1!
Your glowing recommendations will be shared to the entire team to encourage them to continually providing a SAFE stay and a HAPPY service to all our valued guests, such as yourself.
Once again, thank you for staying with us and we look forward to welcoming you back soon.
Best regards,
Allan A. Pamute
Customer Service Manager
by A verified traveler
Posted 9 Dec 2018 on Hotels
by A verified traveler
Posted 22 Nov 2018 on Hotels
We have an amazing experience in Jinjiang, staff have been very welcoming and helpful. Rooms clean and tidy, excellent breakfast and service. I would like to tank our host Cheralyn Magbanna, she has been amazing from the moment we arrived to end of our stay.
I would definitely recommend to friends and family.
Thank you!
Comment from Hotel Management
29 Nov 2018 by Che, Hotel Management
Dear Ivaylo,
Thank you so much.
We hope to see you again.
Best Regards,
Cheralyn Magbanua
by A verified traveler from Philippines
Posted 15 Nov 2018
A 10 room hotel with good location. Walking distance to the beach and d mall. Large clean room with modern toilet and bath. Breakfast is plated, Water dispenser available free 24/7 in every floor. Hotel don't have swimming. pool. Staffs are nice and helpful. Above all the rate is reasonable. Will come back again.
by A verified traveler
Posted 24 Jan 2018 on Hotels
by A verified traveler
コスパがよいが、その分不満点も色々
Posted 1 Feb 2020 on HotelsStation1の端に位置していて、微妙に全てから距離があります。唯一立地で良かったのは Astoria前からツアーが出発するのでそこへのアクセスは抜群。
良かったところ
・値段に対しての部屋の広さ、清潔さはよい
・料金手頃
悪かったところ
・ベッドは反発性が低めで寝心地△
・朝食は簡素
・シャワー水圧弱め、お湯でないこと多め
by A verified traveler
Posted 20 Jan 2020
스테이션1 위치, 스테이션2~3까지 걸어다닐수있음, 대로변에 있어서 위험하지 않으나 오소토소ㅂrOI SORI, 신축급은 ㅇr ㄴiㄷr. ㅅr진oㅔ 속지말자. 직원들은 친절한편임 . 조식은....그냥 나가서 드시지요.. 별로임
by A verified traveler
Posted 31 Dec 2019 on Hotels
시설이 조금 오래됐지만, 가격대비 훌륭했습니다.(보라카이 기준)
서비스도 매우 친절했습니다.
다만, 최신 또는 고급 시설을 원하신다면 조금 더 비싼
숙소를 알아보시는게 좋을 것 같습니다.
