Ratings based on 406 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Astonishing !!! Wow!!!
by A verified traveler from San Diego
Posted 25 Dec 2024
Incredibe service. The staff is awesome. Rooms are very nice and clean. Great location next to starbucks and d'mall. Breakfast buffet is very good with different options every day. Beautiful property and many levels better than anything we saw nearby. The beach in front is very nice. Soft sand and calm waters. There is a lot going on in this area so if looking for something less busy maybe one of the other station areas would be preferable.
by A verified traveler
Posted 23 Dec 2024
Not terrible, but wouldn’t stay here again. Extra charges for every little thing, example: 1350 pesos extra for bringing my 5 and 1 year old kids. Room was pretty clean, but no view, saw a roach in the am shortly before checkout. Pool looked nice, but didn’t get a chance to take a dip. They gave us drink tickets, but they are only valid 10am-4pm, so didn’t get a chance to use them.
by A verified traveler
Posted 23 Dec 2024
Everything is beautiful...front beach accessibility, very nice and friendly staff, clean and beautiful rooms with balcony, gorgeous lap pools and skypool, great food at the breakfast buffet. Everything carefully thought of
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 22 Dec 2024
Great property. Unfortunately they are building a huge resort next door and the dust smell and sound of construction was very annoying. Otherwise perfect
by A verified traveler from Los angelas
Posted 17 Dec 2024
First off they act like police at hotel every time I get asked my room number 5 times a day they have mini bugs in the bed they said it was sand but it was so small crawling on my body , finally I got recorded they moved my room but still bugs . The food was so so , and all and all I don’t recommend this hotel . I never felt so unwanted in a hotel . Even for cafe latte have to sign room number and also non stop asking what room . I wouldn’t stay for free if offered. Oh and also room smells like mildew:(
by A verified traveler from Oxford
Posted 16 Dec 2024
The Property is Beautiful and Centrally located the Buffet here is overrated abd had to wear a Wristband to be allowed to Eat. They people around and while walking the beach front Are constantly asking for Services such as Trips tours Massages abd was very overbearing but not the Hennah discision
Hotel is Really Beautiful 😍
by A verified traveler
Posted 13 Dec 2024
nice family friendly resort.
by A verified traveler
Posted 12 Dec 2024
