Ratings based on 10 Verified Reviews

4.6 out of 5
4.9 Room cleanliness
4.8 Service & staff
2.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from San Jose

Posted 22 Nov 2024
We had an excellent experience. The only thing I would suggest is to have more Filipino dishes on their breakfast menu — garlic fried rice, tapsilog, etc
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Friendly staff
Comment from Hotel Management
22 Nov 2024 by Clarisse, Hotel Management
Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
5 out of 5
by A verified traveler

Posted 6 Oct 2024
⭐️⭐️⭐️⭐️⭐️ Staying at the Four Points by Sheraton in Boracay was one of the best decisions we made for our family vacation. The exceptional service started from check-in, where the staff was friendly and welcoming. Every member was kind and attentive, making us feel right at home. A big thank you to Manager Dennis, whose kindness and willingness to help out with our requests were remarkable. He truly cares about his guests and it shows. Highly recommend this hotel to anyone looking for a relaxing stay with top-notch service! Thank you to the entire team for their hard work and dedication!
Comment from Hotel Management
7 Oct 2024 by Clar, Hotel Management
Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest, and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
5 out of 5
by A verified traveler

Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Clar, Hotel Management
Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! .Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest, and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
5 out of 5
by A verified traveler

Posted 22 Aug 2024
Clean and has good friendly staff.
Comment from Hotel Management
22 Aug 2024 by Clar, Hotel Management
Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest, and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
4 out of 5
by A verified traveler

Posted 4 Aug 2024
The best asset at this hotel are the staff. They were kind, engaging, and would go out of their way to assist you and see to your safety and satisfaction - this was despite the aftermath of typhoon Carina! Boracay is a costly place to live in and so we hope this lovely staff are well seen to, to be able to deliver the great service they’re providing. It’s the staff that makes the place and the experience - and they’ve got a great bunch here! The resort is in a quiet location (which is why we chose this place) quite a distance from the main hub (D’Mall) but is walkable (20ish minutes) via the beach if not high tide. Otherwise, there is hotel shuttle running at designated times, or trikes at 150pesos at a time. Restaurant menu is good, and so is the bar menu and service. They make great cocktails and the happy hour is worth going for! We had a slow drainage in the shower which was swiftly addressed (albeit not fully rectified) We were offered to change rooms but we chose not to. It wasnt a deal breaker overall and we were too comfortable to move! A few missing tiles on the main pool (by the far end) would need addressing but should not deter from the overall experience. Thank you to Dennis and team - you guys have been fantastic!
Comment from Hotel Management
6 Aug 2024 by Clarisse , Hotel Management
Dear Ms. Maria Cristina, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest, and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
5 out of 5
by A verified traveler

Posted 8 Jul 2024
The staff are courteous and always smiling. The hotel is well kept.
Comment from Hotel Management
31 Jul 2024 by Clarisse , Hotel Management
Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest, and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
5 out of 5
by A verified traveler

Posted 27 May 2024 on Hotels
Comment from Hotel Management
28 May 2024 by Clarissee , Hotel Management
Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
5 out of 5
by A verified traveler

Posted 20 May 2024
Excellent service
Comment from Hotel Management
20 May 2024 by Clarisse , Hotel Management
Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest, and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
2 out of 5
by A verified traveler

Posted 19 Feb 2024 on Hotels
Comment from Hotel Management
5 Apr 2024 by Clarisse, Hotel Management
Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for posting your comment. We always value inputs and suggestions as our guests’ satisfaction, comfort, and safety is always our primary concern. We admit that given the generality of your statement, we are not in a position to properly review and accordingly provide feedback. But we definitely invite you to contact us so we can properly understand and assess what may have transpired during your stay given the gravity of your feedback. Please feel free to do so by contacting us directly at your earliest convenience. Rest assured that we welcome every opportunity to improve our services and that we remain committed to creating memorable, genuine, and distinct hotel experiences for our guests and community. Best Regards, Clarissa MallareReservations Manager
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