Ratings based on 152 Verified Reviews
3.2 Room cleanliness
3.1 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Could have been
Posted 18 Mar 2018 on HotelsBulbs burnt out in room, refrigerator not working and asked to have replaced. I don't believe it ever was. As much as you charge per night, slightly overconcerned about towel limits. Wave pool not running 2 full days we were there but no problem running day we left. Was not in system so communication issue with website and hotel !!!!!!
Recommended
for Getaway With Friendsby A verified traveler
Posted 13 Mar 2018 on Hotels
My stay was great, Crown Regency is very close to the beach, D'mall and easy to get transport from and to. However, the buffet breakfast that was included with my stay was not what I would usually eat for breakfast and as a vegan my breakfast was usually rice or fruit, there weren't many choices for me. The wifi also wasn't very fast but that was to be expected. Other than those two minor issues, the staff were very friendly and helpful, the room was very nice and we overall had a great time there.
by A verified traveler from san francisco bay area
Not worth for the money! Avoid this hotel
Posted 26 Feb 2018Air conditioner not working. Television malfunctioning and no hot water. Not worth for the money. Avoid this hotel
Recommended
for Personal Eventby A verified traveler
Posted 24 Jan 2018 on Hotels
by A verified traveler from Los Gatos, CA
Average hotel within walking distance of the beach
Posted 10 Jan 2018 on OrbitzFirst impression of the hotel lobby was nice. The room was spacious and clean. Breakfast, although not included, was average. The pool area was fun for kids but there was not a lot of places to sit. While the hotel advertises surfing and underwater activities, it's all extra charge even as a hotel guest. Within walking distance of restaurants, shopping and the beach so there was no need to take a taxi or tricycle.
by A verified traveler from Australia
Very average for price
Posted 8 Oct 2017 on WotifStaff not very attentive to guest needs.
Called 6 times for extra towels.
Shower pressure was very poor, had to call twice to get it fixed.
Wifi was very poor and my view from the room was a calories lines, chicken and half unbuilt building.
It expected more for what I paid. I do not recommend to my friends
Recommended
for Everyoneby A verified traveler from m
Boracay
Posted 6 May 2017It was a nice stay but service could be improved. Wifi as stated to be free is not entirely true. You'll be given a voucher that lasts for 4 hours. So you need to enter a new voucher code everytime it expires which is such a hassle. Other than that the hotel is not that far from the beach. About 5 minute walk and that's not too bad. Cheers!
Recommended
for Everyoneby A verified traveler from kuwait
Nice hotel with free shatle to the beach
Posted 3 May 2017It was good hotel and friendly hotel staff but some room is too far to the lobby but i like the hotel
by Gloria
We don't have any wash cloth in the bath room
Posted 2 May 2017 on HotelsMy stay was excellent,but the price for the tour of underworld is rediculous ,they serve us a snack after that in which the french fries was cold and chewy
Recommended
for Everyoneby A verified traveler
Nice hotel with oceanarium/aquarium
Posted 19 Apr 2017Just be wary of the cashier / front office. They will charge you for stained bedding / towels
