Ratings based on 54 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
Nice!
by A verified traveler
Very good service, pool, and view.
Posted 11 Aug 2024 on HotelsMy husband chose the hotel, because it has very good reviews. We were satisfied booking there, but, of course, like any other hotel, it was not easy to rate it close to perfect.
It was very good service (breakfast was customized a bit for us) from the hotel staff. The place is quiet, but, sadly, it is also zero nightlife in the Bulabog area. Also, every time we needed something, we had to pay for the tricycle (one time the Hop In bus) to go to D´Mall or the beach front there. I think we only used the Bulabog Beach twice. In the early afternoon it was already low tide, compared to Stations 1-3. So if you are not an early riser, you won´t enjoy the beach in Bulabog to swim. Luckily, the hotel pool is a good alternative, especially for late afternoon or early evening dip.
On the first day we checked in, hubby noticed a strange smell (sort of piss) in the room, but he didn´t say a thing. A day after, the smell was still there, so he told the reception, and requested for bedsheet change and room cleaning. It became okay, but somehow there was still a hint of that strange scent. I told him that maybe it was the soap or something that the hotel was using, but he disagreed.
Anyway, the hotel is nice, but it is not new. There were small things that already need to be fixed there. It is important for the local and foreign customers. I mean, if the hotel wants to maintain the good reviews for years, you know.
Comment from Hotel Management
12 Aug 2024 by Marketing Officer, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize that your experience with us was not up to your expectations, and we sincerely appreciate the detailed feedback you provided. Your comments will serve as valuable guidance for us in making improvements. Rest assured that your concerns have been taken seriously, and we have already initiated a thorough investigation into the issues you raised. We are committed to addressing them promptly and ensuring that similar situations do not occur in the future.We hope to see you again at Banana Bay Boracay.Sincerely,Banana Bay Boracay Management
by A verified traveler
Posted 22 Jun 2024
We had a great stay at Banana Bay Boracay! The staff were super nice and always smiling, which made us feel really welcome. The location on the quieter side of the island was perfect for relaxing.
The rooms were comfy and clean, and we had everything we needed. I highly recommend Banana Bay Boracay if you're looking for a friendly and relaxing place to stay. We'll definitely be back!
Comment from Hotel Management
17 Jul 2024 by Marketing Officer, Hotel Management
Dear Ms. Adelyn,Warm greetings from Banana Bay Boracay.We are so glad you enjoyed your stay, and are delighted to have made it a memorable one.We hope to welcome you again soon at Banana Bay Boracay.Regards,Banana Bay Boracay Team
by A verified traveler
Posted 23 May 2024
the staff is super friendly and the hotel is nice and clean will go back again and stay with banana bay boracay
Comment from Hotel Management
24 May 2024 by Marketing Officer, Hotel Management
Dear Ms. Federico,Warm greetings from Banana Bay Boracay.We are so glad you enjoyed your stay and are delighted to have made it memorable. We will be sure to extend your kind compliments to our team. We hope to welcome you again soon at Banana Bay Boracay.Regards,Banana Bay Boracay Team
by A verified traveler
Rest and Relaxation in Boracay
Posted 22 May 2024 on HotelsGreat resort in a quieter part of Boracay. Within walking distance of many of the island attractions. There was a water leak from the sink in the first room I had, but I let the staff know and they promptly provided me with another room. The food and drinks at the Monkey Tree restaurant in the hotel were phenomenal and they have good happy hour deals from 5 pm to 8 pm on alcoholic beverages. Highly recommended for those seeking a relaxing hotel resort experience at a good price.
Comment from Hotel Management
3 Jun 2024 by Marketing Officer, Hotel Management
Dear Mr. Carlos,Warm greetings from Banana Bay Boracay.We are so glad you enjoyed your stay and are delighted to have made it memorable. We will be sure to extend your kind compliments to our team. We hope to welcome you again soon at Banana Bay Boracay.Regards,Banana Bay Boracay Team
by A verified traveler
Posted 14 May 2024 on Orbitz
Great place. Even better people. Peep the YouTube channel
Comment from Hotel Management
17 May 2024 by Marketing Officer, Hotel Management
Dear Ms. Silas,Warm greetings from Banana Bay Boracay.We are so glad you enjoyed your stay and are delighted to have made it memorable. We will be sure to extend your kind compliments to our team. We hope to welcome you again soon at Banana Bay Boracay.Regards,Banana Bay Boracay Team
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
8 May 2024 by Marketing Officer, Hotel Management
Dear Mr./Ms. Masakazu,Warm greetings from Banana Bay Boracay.We are so glad you enjoyed your stay and are delighted to have made it memorable. We will be sure to extend your kind compliments to our team. We hope to welcome you again soon at Banana Bay Boracay.Regards,Banana Bay Boracay Team
by A verified traveler
Posted 18 Mar 2024 on Hotels
Comment from Hotel Management
22 Mar 2024 by Marketing Officer, Hotel Management
Dear Mr. Maxim.Warm greetings from Banana Bay Boracay.We are so glad you enjoyed your stay, and are delighted to have made it a memorable one. We will be sure to extend your kind compliments to our team. We hope to welcome you again soon at Banana Bay Boracay.Regards,Banana Bay Boracay Team
by A verified traveler
Posted 5 Jan 2024
I kiteboard so stay on the kite beach. Not so busy as white beach. More fit and active people here.
Comment from Hotel Management
14 Feb 2024 by Marketing Officer, Hotel Management
Dear Mr. Lawrence,Warm greetings from Banana Bay Boracay.We are so glad you enjoyed your stay, and are delighted to have made it a memorable one. We will be sure to extend your kind compliments to our team. We hope to welcome you again soon at Banana Bay Boracay.Regards,Banana Bay Boracay Team
by A verified traveler
Posted 20 Dec 2023 on Orbitz
Comment from Hotel Management
15 Feb 2024 by Marketing Officer, Hotel Management
Dear Ms. Xeres,Warm greetings from Banana Bay Boracay.We are so glad you enjoyed your stay, and are delighted to have made it a memorable one. We will be sure to extend your kind compliments to our team. We hope to welcome you again soon at Banana Bay Boracay.Regards,Banana Bay Boracay Team
