Ratings based on 153 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Virginia Beach
Posted 21 Jul 2024
Comment from Hotel Management
28 Nov 2024 by France, Hotel Management
Mabuhay! Thank you so much for your wonderful feedback and for giving us a perfect 5 out of 5, Zaldy Jr.! We are thrilled to know that you had an excellent stay with us at Azalea Hotels and Residences. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 17 Apr 2024 on Hotels
I stayed here before they have welcome drinks but this time no more even cold water since its so hot outside. Also the hotel is no longer on its good condition. I think the level of service and hotel condition has downgraded. But the staff still its gem and they are so attentive and hospitable!
Comment from Hotel Management
14 Jun 2024 by Marga, Hotel Management
Mabuhay! Thank you for your honest and valuable feedback. We are truly sorry to hear that your experience did not meet expectations. We value your review and will be taking note of it as we work to improve our services and facilities. We hope to welcome you back again on your next visit for a more satisfying stay!
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
28 Nov 2024 by France, Hotel Management
Mabuhay! Thank you for your feedback and for choosing to stay with us at Azalea Hotels and Residences, Antonio. We're glad to know that you had an enjoyable stay overall. We appreciate your input and will continue working to provide excellent service to all our guests. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
28 Nov 2024 by France, Hotel Management
Mabuhay! Thank you for sharing your feedback with us, Catherine. We're truly sorry to hear that your experience did not meet your expectations. We appreciate your insights, and we will use them to improve our services for future guests. Should you choose to stay with us again, we will do our best to ensure a more enjoyable experience. Thank you again for your feedback.
by A verified traveler
Posted 1 Feb 2020
Comment from Hotel Management
5 Feb 2020 by Azalea Boracay, Hotel Management
Your feedback and rating is valuable. We will work to improve.
Thank you.
by A verified traveler
Posted 29 Jan 2020 on Hotels
The rooms were large and nice and modern. I had a 2 bedroom apartment. The price was very reasonable to share with a friend. My only complaint is that the WiFi didn’t work in the bedrooms. If I ever return to Boracay I will more than likely stay there
Comment from Hotel Management
30 Jan 2020 by Azalea Boracay, Hotel Management
Thank you for your rating. Have a pleasant day.
by A verified traveler
Posted 27 Jan 2020
Comment from Hotel Management
30 Jan 2020 by Azalea Boracay., Hotel Management
Thank you for your rating. Have a pleasant day.
by A verified traveler
Go here if you enjoy bad hotels
Posted 20 Jan 2020 on HotelsAt first impression, I found that the hotel was nice. However, upon checkin, I indicated that there will be an additional person - my boyfriend - staying in the room. The front desk staff informed me that an extra charge would be required if he were to stay; otherwise, he would be required to leave his ID with the front desk and must leave by 10PM. In my many years of staying at hotels and resorts, I have never heard of such a policy. When I refused and continued to my room, the staff followed me to my room and continued knocking until I opened the door. Thereafter, every time we walked through the lobby, they would make both of us feel incredibly uncomfortable.
Additionally, the breakfast that is included was a complete free for all and lacked organization. The other guests were extremely rude, didn’t pay attention to lines, and consistently pushed many others.
After three days here, I had to leave and went to a different hotel.
Comment from Hotel Management
22 Jan 2020 by Azalea Boracay Team, Hotel Management
Your concerns are duly noted. Have a pleasant day.
by A verified traveler from Edson,Ab
Posted 3 Nov 2019
We had great time at Azalea! The hotel was really nice and the staff was super friendly and helpful! Would recommend Azalea to our families and friends! Hope to stay in this hotel the next time we visit the Philippines!
Comment from Hotel Management
3 Nov 2019 by Azalea Boracay, Hotel Management
Thank you very much for your kind feedback.
We look forward to having you again as our guest.
by A verified traveler
Posted 20 Oct 2019
Comment from Hotel Management
24 Oct 2019 by Azalea Boracay, Hotel Management
Thank you for your kind and valuable rating.
