Ratings based on 106 Verified Reviews
3.9 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Woking
Posted 24 Nov 2024
Great location, very friendly staff, can invest a bit more in the bungalows,
by A verified traveler
Posted 30 Oct 2024
we loved our time at Village Temanuata. Conveniently located, beach out front for quick swim or snorkel and short walk to beautiful public beach. Shop close by. Transfers great timing and lovely breakfast. We enjoyed the bungalow with kitchen so could cook. also went to Lucky residents mext door, nice meals. Staff friendly and helpful. WeWill be back
thanks Ada and John
Comment from Hotel Management
30 Oct 2024 by CHRISTOPHE, Hotel Management
HELLOTHANK YOU FOR YOUR FEEDBACK. IT WILL BE A PLEASURE TO WELCOME YOU NEXT TIME.
by A verified traveler
Posted 27 Oct 2024
I liked the privacy and private little
Comment from Hotel Management
27 Oct 2024 by CHRISTOPHE, Hotel Management
THANK YOU FOR YOUR FEEDBACK MARIA
by A verified traveler
Posted 11 Oct 2024
Awful Experience
The hotel was rundown, outdated, stained old sheets, unsafe and rude staff. The room was very small and dirty. The Internet worked very poorly. On arrival the owner showed us a chain hook from the inside of the window and front door- explaining they needed to be used for security at all times. We felt unsafe as many people walked through the middle of the property through out the night. The front gate was open all night and no one working at the front desk to ensure any type of safety. We left after the 1st night ( had reservation for multiple days)
I spoke with the owner regarding reimbursement for unused nights.
He refused any compensation for unused nights. He refused to return calls from Expedia or myself. I felt I was scammed and I would highly discourage anyone from staying here.
Comment from Hotel Management
12 Oct 2024 by CHRISTOPHE, Hotel Management
HELLO SUSANNE GILMOREOUR BUNGALOWS ARE FOR 2 PEOPLE WITH THE POSSIBILITY OF ADDITIONAL SINGLE BED FOR A CHILD, BUT THE SPACE IS THEREFORE REDUCED.THE BUNGALOW YOU HAD WAS RENOVATED IN SPRING 2024, WHICH APPARENTLY YOU DID NOT NOTICE.EXPEDIA BOOKINGS ARE ACTUALLY NON-REFUNDABLE, WHICH WE EXPLAINED TO YOU WHEN YOU LEFT. WE OFFERED YOU ARRIVAL TRANSFERS FOR 3 PEOPLE AND THE SUPPLEMENT FOR THE CHILD AS COMPENSATION FOR YOUR LOST NIGHTS THAT WE WERE UNABLE TO RESELL.WE HAVE NEVER BEEN CONTACTED BY EXPEDIA OR BY YOU FOR ANY REFUND.THE CHAINS ON THE DOORS AND WINDOWS ARE ONLY PREVENTIVE, WE HAVE NEVER HAD ANY ATTACKS IN THE GUESTHOUSE.THE RECEPTION IS OPEN FROM 7:30 AM TO 6:30 PM AND WE CANNOT STAY ALL NIGHT TO MONITOR THE GUESTHOUSE. THERE WAS AN EMERGENCY NUMBER POSTED IN YOUR BUNGALOW IN CASE OF PROBLEMS. YOU DID NOT CALL US TO REPORT THE COMINGS AND GOINGS THAT YOU SO-CALLED TO NOTICE DURING THE NIGHT.BEST REGARDS
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
12 Oct 2024 by CHRISTOPHE, Hotel Management
MERCI POUR VOTRE RERTOUR
by A verified traveler from Honolulu
Posted 8 Aug 2024
Comment from Hotel Management
10 Aug 2024 by CHRISTOPHE, Hotel Management
MERCI POUR RETOURCORDIALEMENT
by A verified traveler from Spokane
Posted 31 Jul 2024
Comment from Hotel Management
3 Aug 2024 by CHRISTOPHE, Hotel Management
merci pour votre retourcordialement
by A verified traveler
Lots of sand
Posted 24 Jul 2024 on HotelsIf you like low end summer camps with no amenities, you will love this place..
Comment from Hotel Management
24 Jul 2024 by christophe, Hotel Management
hellowe do not understand this comment from an anonymous person.
by A verified traveler
Posted 9 May 2024
There was no air conditioning in the room, towels were overused.
Comment from Hotel Management
11 May 2024 by CHRISTOPHE, Hotel Management
IT IS WELL SPECIFIED ON EXPEDIA THAT THE BUNGALOWS ARE NOT AIR-CONDITIONED. YOU HAD A CEILING FAN PLUS A STAND FAN AND ALSO A WALL FAN IN YOUR BUNGALOW. YOU HAVE BEEN UPGRADE TO A FAMILY BUNGALOW EQUIPPED WITH A SMALL KITCHEN NEAR OUR BEACH.TOWELS ARE CHANGED DAILY UNLESS GUESTS DO NOT WISH. WE REGULARLY REASSORTE OUR HOUSEHOLD LINEN AS SOON AS IT IS OVERWORN.
by A verified traveler
Posted 2 Mar 2024
Nice place
Comment from Hotel Management
2 Mar 2024 by CHRISTOPHE, Hotel Management
MERCI POUR VOTRE RETOURCORDIALEMENTCHRISTOPHE
