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Four Seasons Resort Bora Bora

Family-friendly resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Four Seasons Resort Bora Bora

View from room
Creator video
Terrace/patio
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Bathroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Hot Tub
  • Bar
  • On private beach
  • Pool
The current price is P123,179
P159,123 total
includes taxes & fees
Jul 29 - Jul 30

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Over Water Bungalow Suite, 1 Bedroom, Beach View, King

1 bedroom, premium bedding, minibar, in-room safe

Over Water Bungalow Suite, 1 Bedroom, Beach View, King

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Hypo-allergenic bedding
  • 100 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Mountain View (Overwater)

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 Bedroom, Mountain View (Overwater)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Deluxe Beachfront Villa Estate

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Deluxe Beachfront Villa Estate

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
  • 300 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Lagoon View Over Water Bungalow Suite two queen

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Lagoon View Over Water Bungalow Suite two queen

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Hypo-allergenic bedding
  • 100 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Premier Beachfront Villa Estate

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Premier Beachfront Villa Estate

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 300 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Beachfront Villa with Private Pool

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Beachfront Villa with Private Pool

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
  • 300 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Hypo-allergenic bedding
  • 100 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Bedroom (Otemanu)

32-inch plasma TV with satellite channels, TV, DVD player

Bungalow, 1 Bedroom (Otemanu)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 146 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Lagoon View Over Water Bungalow Suite king bed

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Lagoon View Over Water Bungalow Suite king bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Hypo-allergenic bedding
  • 100 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Three Bedroom Premier Beachfront Villa Estate

1 bedroom, premium bedding, minibar, in-room safe

Three Bedroom Premier Beachfront Villa Estate

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 500 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Queen Beds

View all photos for Over Water Bungalow Suite, 1 Bedroom, Beach View, Two Queens

1 bedroom, premium bedding, minibar, in-room safe

Over Water Bungalow Suite, 1 Bedroom, Beach View, Two Queens

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Dining table
HDTV
Hypo-allergenic bedding
  • 100 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 Bedroom, Lagoon View, Overwater (Plunge Pool)

1 bedroom, premium bedding, minibar, in-room safe

Bungalow, 1 Bedroom, Lagoon View, Overwater (Plunge Pool)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 104 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms (Herenui)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Bedrooms (Herenui)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 207 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Poereva Suite with Plunge Pool two kings

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Poereva Suite with Plunge Pool two kings

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 207 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds

View all photos for Bungalow, 1 Bedroom, Mountain View, Overwater (Plunge Pool)

1 bedroom, premium bedding, minibar, in-room safe

Bungalow, 1 Bedroom, Mountain View, Overwater (Plunge Pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
HDTV
  • 104 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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The price is P85,282
P107,042 total
includes taxes & fees
Jul 1 - Jul 2
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About the neighborhood

Map
Motu Tehotu, Bora Bora, Bora Bora, 98730

Restaurants

  • Pora-Pora Coffee Shop
  • ‪Upa Upa Panoramic Bar - ‬8 min drive
  • ‪Iriatai - ‬8 min drive
  • ‪Te Pahu - ‬3 min drive
  • ‪Fare Hoa - ‬1 min walk

About this property

Four Seasons Resort Bora Bora

Family-friendly resort near Spa Deep Ocean Bora Bora
Located close to Mt. Otemanu, Four Seasons Resort Bora Bora provides a free breakfast buffet, a free roundtrip airport shuttle, and a marina. This resort is a great place to bask in the sun with a private beach, beachfront dining, and a beach bar. Indulge in a body treatment, a body wrap, and aromatherapy at Four Seasons Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Asian cuisine. The 24-hour gym offers yoga classes and Pilates classes; other things to do include ecotours, boat tours, and kayaking. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks at this resort include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • 2 outdoor tennis courts, an area shuttle, and express check-out
  • Express check-in, supervised childcare (surcharge), and an outdoor pickleball court
  • A front-desk safe, wedding services, and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All 115 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Designer toiletries, deep soaking tubs, and hair dryers
  • 32-inch HDTVs with satellite channels and DVD players
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Portuguese, Russian, Spanish

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InterContinental Bora Bora Resort and Thalasso Spa by IHG

  • On private beach
  • Pool
  • Spa
  • Free WiFi
9.4 out of 10, Exceptional, 309 reviews
The price is P74,641
P92,348 total
includes taxes & fees
Jul 10 - Jul 11
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Arii Moana
  • Fare Hoa
  • Tere Nui
  • Vaimiti Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Boat tours
  • Ecotours
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pickleball court
  • Outdoor pool
  • Paddleboard
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Volleyball
  • Water sports equipment
  • Yoga classes

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 floor
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch HDTV with satellite channels
  • DVD player
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must provide their arrival details in advance to arrange boat transfers to the property.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: XPF 200.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Bora Bora Four Seasons Resort
Four Seasons Bora Bora
Four Seasons Resort Bora Bora
Four Seasons Resort Bora Bora Hotel Bora Bora
4 Seasons Resort Bora Bora
Four Seasons Bora
Bora Bora Four Seasons
Four Seasons Hotel Bora
Four Seasons Bora Bora
Four Seasons Resort Bora Bora Resort
Four Seasons Resort Bora Bora Bora Bora
Four Seasons Resort Bora Bora Resort Bora Bora

Frequently asked questions

Does Four Seasons Resort Bora Bora have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Four Seasons Resort Bora Bora?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Four Seasons Resort Bora Bora on Jul 29, 2025 start from P 123,178.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Seasons Resort Bora Bora pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Four Seasons Resort Bora Bora?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Four Seasons Resort Bora Bora?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Four Seasons Resort Bora Bora provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Four Seasons Resort Bora Bora located?

Nestled on the beach, this Bora Bora resort is within 6 mi (10 km) of Spa Deep Ocean Bora Bora, Motu Piti, and Coral Gardens. Matira Point and Nui Beach are also within 9 mi (15 km).

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Four Seasons Resort Bora Bora Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 431 out of 496 reviews
Rating 8 - Good. 43 out of 496 reviews
Rating 6 - Okay. 11 out of 496 reviews
Rating 4 - Poor. 6 out of 496 reviews
Rating 2 - Terrible. 5 out of 496 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
An amazing holiday and exceptional resort
Stayed 9 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful place! Stayed at FS BB & then to The Brando. Visited the Conrad & St Regis. FS BB holds the place for THE best Bora Bora Resort! None other’s view, direct with Mt Otemanu, or Service can compete!
Stayed 4 nights in May 2025

10/10 Excellent

Yuliya

Liked: Cleanliness, amenities, property conditions & facilities
Best place on earth!!! True paradise, from location, nature to service. Can't wait to come back!!!
Stayed 5 nights in May 2025

10/10 Excellent

John Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming to Four Seasons Bora Bora is a dream come true. The food is simply unbeatable, offering an unforgettable blend of flavor, freshness, and presentation that sets a new standard for luxury dining. The view is breathtaking, with stunning panoramas that leave you in awe at every turn.
Stayed 2 nights in May 2025

10/10 Excellent

Ratna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Excellent in every way, and oh so beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well kept grounds! Very friendly and helpful staff!
Stayed 4 nights in Apr 2025

8/10 Good

Jian hao

Liked: Amenities
Disliked: Property conditions & facilities
A bit run down. Everything else was great
Stayed 9 nights in May 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 5 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and room. Great food options. And quality customer service (Jimmy in particular was excellent at making sure we were happy with our stay)
Stayed 3 nights in Mar 2025

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1000/10 experience, the hotel and location, room, service, facilities were a dream, I would visit again! Thank you for the lovely time!
Stayed 5 nights in Mar 2025

10/10 Excellent

Khim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best beach vacation we’ve had - Bora Bora is a wonderful island and the Four Seasons is nothing less than spectacular. The service is top notch and the property is just so fantastic. We love the over watch bungalow and lagoons with all the marine life. Spa, amenities, pool and water sports are all great. Truly a trip to paradise.
Stayed 5 nights in Apr 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise perfected. It comes at a price, naturally, but no surprises or disappointments. A pain to get there and I’m not a fan of humidity, but would return for a special occasion. Any special occasion.
Stayed 2 nights in May 2025

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are breathtaking but cheerful staff and their service made the whole experience really amazing. Definitely recommend to stay here.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sebrina Mertz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are wonderful and the accommodations are truly amazing! Incredible resort grounds and lagoon to snorkel in!
Stayed 6 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can we say, just an incredible place. Beautiful everywhere you looked, property kept immaculately clean including the grounds. Staff were friendly and wonderful. Pricey but if on bucket list go for it. Hope to return someday. This place would be hard to beat on Bora Bora.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruno

Every corner of this resort was absolutely beautiful. A true paradise
Stayed 8 nights in Feb 2025

10/10 Excellent

Taisir

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort
Stayed 4 nights in Dec 2024

10/10 Excellent

Luciana

Liked: Cleanliness, amenities, property conditions & facilities
Service could be better it was a bit slow service
Stayed 4 nights in Apr 2025

10/10 Excellent

Yukie

Liked: Amenities
It's the best！
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, beautiful location. Food, staff and service all rxcellsnt
Stayed 3 nights in Jan 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In true Four Seasons fashion, the property and grounds at the resort are gorgeous! Great location too with the beach and bungalows situated by Bora Bora’s breathtaking blue lagoons. Four Seasons offers lots of water activities like snorkeling, kayaking, jet skiing, paddle boarding etc. The resort also hosts different activities throughout the week such as crown making class and traditional Polynesian themed nights (with fire and dance shows). You’re able to get a true immersive experience here! The only area for improvement I can think of is that the overwater bungalows felt dated. You could argue they’re designed to represent the Polynesia charm, but they felt less luxurious to me.

10/10 Excellent

Slavik

Liked: Staff & service, property conditions & facilities
Best hotel in bora bora
Stayed 5 nights in Sep 2024

6/10 Okay

Mary N

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The money was not worth the services provided. The villas are outdated, bathrooms and rooms are not well kept. Showers and bathrooms are too dark/black and not well cleaned. Buggy service was limited, the food was not good and limited restaurants. Same breakfast daily without any changes, dinner and lunch was not tasty and mostly salty. Place looks nicer in pictures than reality. Villas need remodeling. It was a waste of money and my family’s 7 days at the resort. Sinks were not well cleaned, towels were cream instead of white, sometimes the phones did not work.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jesper Loee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location with its view of mount otemanu and its inner lagoons are unbelievably beautiful. The staff was incredibly friendly and competent. We especially want to thank Denise and Clara at the front desk for being so kind and supportive. We also really enjoyed talking to the Marine biologists. Me and my wife can whole heartedly recommend this resort.
Stayed 4 nights in Nov 2024

6/10 Okay

ZHENXIN

Liked: Amenities
Disliked: Cleanliness
The resort is beautiful, with great amenities and friendly staff. We stayed for two nights and had some memorable experiences. We especially enjoyed the shell necklace-making session—it was fun, well-guided, and made for a great souvenir. The canoe breakfast was another highlight. The staff were lovely and took me out for a peaceful kayak ride before serving a delicious meal. That said, a few issues affected our overall stay: 1. Wristband Access Issue: Since we booked two nights separately, we refreshed our wristbands the next morning. They worked at first but stopped functioning after lunch, just before my 4 p.m. photo shoot. We called the front desk but waited about 10 minutes. Thankfully, a passing security guard helped us get in. Housekeeping brought new bands later, but the delay was stressful. 2. Leftover Wine in the Room: I saw a Four Seasons bottle, assumed it was water, and drank it with my medication—only to realize it was leftover wine from a previous guest. Housekeeping apologized, but it was unsettling and should have been caught during cleaning. 3. Food Safety Concern: After the Thursday Polynesian Night, my husband developed severe diarrhea that lasted nearly a week and required a doctor visit. We suspect the food was the cause.
Stayed 1 night in May 2025