Ratings based on 466 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Very nice property and staff at reception and housekeeping is very friendly. Staff provided a wheelchair (post surgery) and the property was easy enough to navigate. The only downside, I am sorry to say, is the breakfast. On a Saturday morning it was chaotic with everything from bread to cold cuts and plain cheeses being gone. You had to ask for coffee mugs. Got one. Had to ask for a second. Had to ask for coffee again. Had to ask for knives (which were not available anywhere). After 20 min bread and cold cuts were refilled - slowly and droves of people emptied everything right away. We skipped dinner in the restaurant after that experience. With limited mobility we went back for the Sunday breakfast. That was better but it was still difficult to get coffee and I could not get someone to bring more coffee later. I had the impression that the staff was overwhelmed and stressed. Perhaps staff shortages or a lot of new hires. With a Michelin restaurant on site I would have expected better breakfast management and staff training. I personally would not return but under different circumstances other guests may have an excellent experience.
Make sure to reserve a spot in the spacious hotel garage around the corner. Without that parking can be a challenge.
by A verified traveler
Posted 10 Nov 2024
The apartment unit was very nicely done with wonderful views of the river
by A verified traveler
Posted 29 Oct 2024
Really beautiful property with amazing views
by A verified traveler
Posted 20 Oct 2024
As ever, this hotel is a wonderful place to stay, right beside the Rhein, and it feels like walking into another world. It’s a great place to get away to, with one or two really good restaurants (including its own) close by. Breakfast is very much recommended here as well.
by A verified traveler
Posted 8 Oct 2024
Lovely hotel on the Rhine though my room did not have a view. The rooms are very large. The hotel bar is cozy and well managed. Hotel staff is great. Good location for exploring the middle Rhine. Maybe 5 minute walk to train station. Boppard hotels will give you a guest ticket for local trains/buses.
by A verified traveler
Posted 29 Sep 2024
Location and waterfront. Roxanne was awesome.
by A verified traveler
Posted 28 Sep 2024
by A verified traveler
Posted 26 Sep 2024
I have stayed at this Hotel on three previous occasions and loved it. This time we had to change rooms in the middle of our stay due to our mattresses being substandard/damaged. Hotel was flooded with cruise groups that were loud and somewhat obnoxious. All in all,not a great experience. Willing to give it one more chance next year!
by A verified traveler
Posted 16 Sep 2024 on Hotels
by A verified traveler
Posted 7 Sep 2024
Can't get any better area by the Rhein. Luckily we have reserved a space for our car. Their car park is a few blocks behind the hotel. Just check in first then park your car. The room is a what I expected. Electric fan provided as ' no air con'. It is common for old building hotels have no air con.
Perfect temperature to sleep would be in Winter. Great selction of breakfast food. Would love to come back for river view room next time.
