Ratings based on 533 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Kali, Hotel Management
Hi David,Thank you for choosing The Inn at Crestwood! We greatly appreciate you leaving a review. So glad that you had a 5/5 experience with us. We would love for you to return in the future!
by A verified traveler
Posted 28 Oct 2024
Just the perfect getaway. The staff was exceptional. Our dinner at the restaurant was delicious and service was above expectations. The only reason I gave the grounds a 4 was it was only 5 weeks after the hurricane and they were doing some remodeling but I lay no blame on the resort. The road to the resort was under repair but they are doing a great job of cleaning up and getting back to business. I highly recommend.
Comment from Hotel Management
29 Oct 2024 by Kali, Hotel Management
Good morning Nancy,Thank you for choosing The Inn at Crestwood and for leaving us a review! We greatly appreciate it. We always aim to make our guests feel at home. Thrilled that you enjoyed your dinner - especially on a special day like your birthday! It was great chatting with you while you were with us. I hope to see you again in the future - maybe then you can go on that waterfall hike like you had hoped!
by A verified traveler
Posted 20 Oct 2024
The Inn was lovely and receptionist delightful to talk to. Room was large and comfortable. The whole area including Inn is still recovering from Hurricane Helene so grounds bit chewed up. Did see deer in grassy area by outside fireplace.
Comment from Hotel Management
21 Oct 2024 by Kali, Hotel Management
Good morning Brian,Thank you for staying with us, and we greatly appreciate your review! So glad that you have a positive experience with our front desk staff and enjoyed your room. We certainly have a lot of deer friends here on our property! We hope to see you again in the future.
by A verified traveler
Posted 25 Sep 2024
The indoor pool was freezing
Comment from Hotel Management
25 Sep 2024 by Kali, Hotel Management
Good morning,Thank you for choosing The Inn at Crestwood. I appreciate you leaving a review! Our pool temperature is in line with hotel and indoor pool standards. I appreciate your feedback and hope to see you again in the future!
by A verified traveler
Posted 22 Sep 2024
Away from the city but not to far. Quiet and relaxing. Beautiful trees around the place.
Comment from Hotel Management
23 Sep 2024 by Kali, Hotel Management
Good morning,Thank you for choosing The Inn at Crestwood for your Thursday night getaway! We look forward to your next visit.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Kali, Hotel Management
Good morning,Thank you for choosing The Inn at Crestwood for your Thursday night getaway! I'm glad you enjoyed our peaceful location. We look forward to your next visit with us!
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Kali, Hotel Management
Hi Robert, Thank you for your review and for choosing The Inn at Crestwood! We hope to see you again in the future.
by A verified traveler
Posted 24 Jul 2024
Comment from Hotel Management
7 Aug 2024 by Kali, Hotel Management
Hi Vladimir,Thank you for choosing The Inn at Crestwood and for leaving us a review! We are thrilled that you had a perfect stay with us. We hope to see you again.
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
7 Aug 2024 by Kali, Hotel Management
Hi Nancy,Thank you for staying with us. We appreciate your review. If there is anything that could have set your 4/5 to a 5/5, we would love your feedback! We hope to see you again in the future.
by A verified traveler
Posted 13 Jul 2024
I was disappointed
Comment from Hotel Management
7 Aug 2024 by Kali, Hotel Management
Hi Donna,Thank you for choosing The Inn at Crestwood and for leaving an honest review. We would love any feedback you're willing to share regarding your stay.
