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The Highlands at Sugar

3.0 star property
Family-friendly apartment with a fitness center and an indoor pool

Choose dates to view prices

Photo gallery for The Highlands at Sugar

Fridge, microwave, oven, stovetop
Flat-screen TV, fireplace, DVD player
Balcony
Separate tub and shower, free toiletries, hair dryer, towels
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Washer
  • Kitchen
  • Dryer
  • Fireplace
  • Pool
The current price is P8,103
P9,136 total
includes taxes & fees
Mar 16 - Mar 17

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 2 Bedrooms

Terrace/patio

Apartment, 2 Bedrooms

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Living area

Apartment, 1 Bedroom

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Twin Room

Balcony

Twin Room

Highlights

Balcony
Fireplace
Heating
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washer/dryer
  • Studio
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
2173 Sugar Mountain Drive, Banner Elk, NC, 28604

What's nearby

  • Sugar Mountain Resort - 13 min walk - 1.1 km
  • Lees-McRae College - 17 min drive - 9.4 km
  • Hawksnest Tubing Park - 19 min drive - 14.7 km
  • Beech Mountain Resort - 23 min drive - 16.4 km
  • Grandfather Mountain - 24 min drive - 17.9 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 88 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Blind Elk Tap Room - ‬11 min drive
  • ‪Banner Elk Cafe - ‬11 min drive
  • ‪Beech Mountain Brewing Company - ‬23 min drive
  • ‪5506' Skybar - ‬21 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Highlands at Sugar

Family-friendly apartment with a fitness center and an indoor pool
This smoke-free apartment building features an indoor pool, a fitness center, and a hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, an arcade/game room, and barbecue grills. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Guests will appreciate conveniences like a washer/dryer and a refrigerator, while a flat-screen TV with satellite channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
The Highlands at Sugar offers 57 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Banner Elk apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels and DVD players. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Ski

  • Downhill skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot tub
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • Games
  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • No housekeeping service
  • Phone
  • Restaurant dining guides
  • Vending machine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 57 units

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Highlands Sugar Cabin Banner Elk
Highlands Sugar Cabin
Highlands Sugar Banner Elk
Highlands Sugar
The Highlands at Sugar Apartment
The Highlands at Sugar Banner Elk
The Highlands at Sugar Apartment Banner Elk
The Highlands at Sugar by Capital Vacations

Frequently asked questions

Does The Highlands at Sugar have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Highlands at Sugar?

As of Mar 11, 2025, prices found for a 1-night stay for 2 adults at The Highlands at Sugar on Mar 16, 2025 start from P 8,103.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Highlands at Sugar pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Highlands at Sugar?

Self parking is free at this property.

What time is check-in at The Highlands at Sugar?

Check-in start time: 4 PM; Check-in end time: 5 PM. Late check-in is available during limited hours.

What time is check-out at The Highlands at Sugar?

Check-out is at 10 AM.

Where is The Highlands at Sugar located?

This family-friendly Banner Elk apartment building is within 3 mi (5 km) of Sugar Mountain Resort, Sugar Creek Gem Mine, and Linville River. Grandfather Mountain State Park and Watauga River are also within 3 mi (5 km).

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The Highlands at Sugar Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 315 out of 718 reviews
Rating 8 - Good. 233 out of 718 reviews
Rating 6 - Okay. 93 out of 718 reviews
Rating 4 - Poor. 44 out of 718 reviews
Rating 2 - Terrible. 33 out of 718 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

great location and value.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorin

Great stay! And a short drive to the ski resort which made the trip enjoyable
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Very helpful and responsive , beautiful views, clean, will definitely be back!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Quentin

For the price the location is awesome, I'll definitely be staying there again
Stayed 2 nights in Dec 2024

8/10 Good

barry

Hot tube and pool tables were nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

I like the building with the pool, hot tub and games, everything was real cozy
Stayed 3 nights in Jan 2025

8/10 Good

Michael

It was a little older but it was fine. Close to Sugar mountain ski slopes. I would stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ligia Helena

That is my second time over there, and this place is awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

gar

Nice having the veiw and the fire plave and being so close to the snowboarding area
Stayed 2 nights in Jan 2025

10/10 Excellent

Simon

Amazing property for The money
Stayed 3 nights in Jan 2025

10/10 Excellent

Atanas

Nice quiet place. Older buildings but have a charm to them. Very clean and spacious. Overall a good stay at a reasonable price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Felcy pavithra

Well stocked kitchen, close to sugar mountain resort, lovely views of the surrounding mountains
Stayed 3 nights in Dec 2024

10/10 Excellent

Keith

Nice quiet secluded property. Not overcrowded. Great gentle mountain culture.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Old, tvs didn’t work, a lot of broken pieces. Could be a great place, but needs updating and care. Nice view. Sauna room was also nice.
Stayed 1 night in Feb 2025

8/10 Good

Lukasz

I didn’t like tv , too small and not smart tv
Stayed 2 nights in Feb 2025

10/10 Excellent

Latasha

My family and I booked this cabin last minute for my granddaughter's birthday, and let me say it exceeded my expectations. The view is absolutely breathtaking and the property is well maintained. Although the staff is not on the property after 5:00 pm, however they do provide an after hours phone number. They are quick to respond and assist
Stayed 3 nights in Jan 2025

8/10 Good

yinet

My boyfriend and I had an amazing stay here, the views were beautiful the room was relatively good and the staff was very accommodating however the room definitely hasn’t been renovated in a while and very old school, there was not many utensils, the light in the main bed room didn’t work and the parking was a little bit of a struggle in building 201 I wish we had reserved parking for our room so we were not left with out a parking spot. It wasn’t the best but honestly good for the price and for the views alone we would go again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Bryan

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The unit was incredibly dirty with previous visitors dirty laundry under the couch and around the unit. Also, dirt, food, and a dirty q-tip was found when asking the sofa bed.
Stayed 2 nights in Jan 2025

6/10 Okay

james

Property was good, but the following need to be addressed: Some dirty pans and dishes. Some pans had buildup on the bottom with no steel or sos pans to clean them. No dishwashing soap to clean dishes or silverware and no silverware basket to put them in the dishwasher. Burners on electric stove did dot fit and were not able to be leveled and only 2 of the burners could be used. The mattress is old and somewhat lumpy. Bedspread did not seem to be clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ray

Although I rated this stay “excellent” there were two minor issues that occurred. 1. The unit above was occupied & while there was no other noise present the footsteps of the occupants were very noticeable. It was difficult to go to sleep. 2. The hot tub amenity on Wednesday was wonderful ( approx 102-104 F.), but on Thursday the water was more like in the 70s F.temperature was in the 70s F. 3. Everything else was wonderful & exceptionally clean!
Stayed 3 nights in Jan 2025

4/10 Poor

Meralyn

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
The place was very convenient for us to go skiing in sugar mountain. The condo was spacious but not maintained at all. The headboards on the bed was shaking. The floor was sticky and dirty. There was popcorn behind the sofa. There were bathroom lights that was broken from its fixture. And the water preyin the bathroom was very low. Half way in the shower the water stopped one night. I took pictures and shared all this with the office staff when I checked out. I wish they would maintain this property as it’s on the mountain. Just need to make sure you have a 4x4 specially during winter.
Stayed 2 nights in Jan 2025

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities
It is not the same as the photographs, the facilities are deteriorated
Stayed 2 nights in Nov 2024

8/10 Good

Shane

Charming place to stay and hit the slopes.
Stayed 3 nights in Mar 2024

10/10 Excellent

Layla

Such a cozy nice stay!
Stayed 3 nights in Feb 2024

8/10 Good

Jeanette

Close to Grandfather Mountain and other venues
Stayed 3 nights in Jul 2024