Ratings based on 1,000 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Aug 2023
Overall nice place to stay.
Comment from Hotel Management
7 Aug 2023 by Linda H., Front Desk, Hotel Management
Dear Rodney,Thank you for responding to this review. We are so happy that you enjoyed your stay and found your accommodations to meet your needs.We hope you will choose to stay with us again on any return trips to the area.Sincerely,
by A verified traveler
Great stay!
Posted 3 Aug 2023 on HotelsGreat room, good location with excellent restaurants nearby. Clean and well maintained property. Courteous, pleasant staff made the stay enjoyable.
Comment from Hotel Management
3 Aug 2023 by Linda Hartley, Front Desk, Hotel Management
Dear Dave,Thank you for responding to this review. We will share it with our staff as they work very hard to provide an excellent stay for our guest.We hope you will stay with us again on any return trips to the area.Sincerely,
by A verified traveler
Posted 31 Jul 2023
This is a perfectly fine hotel. It’s not great, but it’s not bad. It’s older and feels that way. But it’s clean and quiet and close to everything in Boone. The employee at the front desk seemed to hate her job and I actively avoided her, not that she made any effort to seem approachable or remotely welcoming. The breakfast is not good but, again, not bad. I chose to eat offsite because there were no options for my dietary needs. Overall, it’s fine. I would stay again but probably not for a long period of time. For a night, on a weekday, it was fine.
Comment from Hotel Management
3 Aug 2023 by Linda H., Front Desk, Hotel Management
Dear LaKesha,Thank you for responding to this review. We will share your concerns with the appropriate departments. We use the reviews to help guide us in our operations.We hope you will give us the opportunity to redeem ourselves on any return trips to the area.Sincerely,
by A verified traveler
Posted 30 Jul 2023
Comment from Hotel Management
6 Sep 2023 by Linda Hartley, Gen. Mgr., Hotel Management
Dear Brent,Thank you for the great assessment of our property. Our staff works very hard to provide an excellent stay for each guest. We will share this review with our team.We hope to see you again on any return trips to the area.Sincerely,
by A verified traveler
Posted 28 Jul 2023 on Hotels
Comment from Hotel Management
31 Jul 2023 by Linda H., Front Desk, Hotel Management
Dear Angela,Thank you for responding to this review. We are excited that you enjoyed your stay and will share this review with our staff.We would love to host you again on any return trips to the area.Sincerely,
by A verified traveler
Posted 27 Jul 2023
Comfort
Comment from Hotel Management
28 Jul 2023 by Linda H., Front Desk, Hotel Management
Dear Tina,Thank you for responding to this review. We are happy to see that you enjoyed your stay. We hope we can host you again on any return trips to the area.Sincerely,
by A verified traveler
Posted 27 Jul 2023
Nice, clean room and property. Good value.
Comment from Hotel Management
28 Jul 2023 by Linda H., Front Desk, Hotel Management
Dear George,Thank you for your kind review. We will share this with our staff hoping it will provide them much encouragement. We hope you will return and stay with us again.Sincerely,
by A verified traveler
Posted 25 Jul 2023
Comment from Hotel Management
28 Jul 2023 by Linda H., Front Desk, Hotel Management
Dear Brooks,Thank you for the great rating. We are very happy that you enjoyed your stay and we were able to meet your expectations. We will share this with our team as they work very hard to provide an excellent stay for our guest.We hope you will choose to stay with us again on any return trips to the area.Sincerely,
by A verified traveler
Posted 24 Jul 2023
Overall, it was a decent property. The bed and linens were clean and comfortable. The room overall could have been cleaner. Found food on the carpet from previous occupant. The room was quiet though. Had been concerned with proximity to the ice machine but didn't hear it more than once. Wall insulation is pretty good, didn't hear neighbors much.
Location is accessible by car but not walkable once there. Still had to drive for eating locations, not a lot of great restaurants nearby. Would stay again if passing through for a night but would likely look for better location if staying in Boone longer. Outside landscaping was pretty.
Comment from Hotel Management
25 Jul 2023 by Linda H., Front Desk, Hotel Management
Dear Loretta, Thank you for responding to this review. We will share your thoughts with the appropriate department for review as we use them to guide us in our operations.We hope you will stay with us on any return trips to the area and allow us to redeem ourselves in the areas of your concerns.Sincerely,
by A verified traveler
Posted 24 Jul 2023 on Orbitz
We had a small issue with the A/C unit, the front desk moved us to a new room immediately. The quick response was wonderful.
Comment from Hotel Management
25 Jul 2023 by Linda H., Front Desk, Hotel Management
Dear Renee,Thank you for your feedback. We are happy that our team worked quickly to resolve your concerns. We will share this with our team as they work very hard to provide a great stay for our guest.We would love to welcome you back on any return trips to the area.Sincerely,
