Ratings based on 372 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
Very ckean
Comment from Hotel Management
14 Sep 2024 by Deepika, Hotel Management
Thank you very much Cheryl for sharing your excellent rating! We are grateful to know that you enjoyed your stay. Looking forward to welcome you back. Cheers, Deepika
by A verified traveler
Posted 8 Sep 2024
Very cofy bed and clean. Feels like a newer hotel. Has a good pool for kids with a twisting slide. Great morning breakfast and friendly staff.
Comment from Hotel Management
9 Sep 2024 by Evelyn, Hotel Management
Thank you very much Michael for sharing your amazing review about our amenities and breakfast. We are glad you enjoyed your stay. Looking forward to welcome you back. Cheers, Evelyn
by A verified traveler
Posted 6 Sep 2024
They also have a charge port for EVs which was super helpful as my rental car was a surprise Tesla!!
Comment from Hotel Management
7 Sep 2024 by Deepika, Hotel Management
Thank you for sharing your experience with us! We’re delighted to hear that our EV charging port added to the convenience of your stay. It’s always our goal to provide amenities that enhance our guests' experiences. If you have any more feedback or need assistance in the future, please don’t hesitate to get in touch. We look forward to welcoming you back on your next visit!Warm Regards,Deepika
by A verified traveler
Posted 1 Sep 2024
The staff were very friendly, didn't like how there wasn't a dining room to have our breakfast. People sat on the lounge couches to eat? my little kids sat in very high chairs. Other than that it was nice
Comment from Hotel Management
2 Sep 2024 by Evelyn, Hotel Management
Dear Leandra, Thank you for your five-star rating! We’re delighted to hear you have a wonderful customer service experience with our team. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. On the other note, we have provided the tables and chairs at the Lobby and Lounge as breakfast area. We’re sorry for the inconvenience that your child experience sitting in the high chair when other smaller tables were occupied. We look forward to serving you better again soon. Warm regards, Evelyn
by A verified traveler
Posted 31 Aug 2024
My stay was a pleasant one. It was very clean and the beds were comfortable.
Comment from Hotel Management
31 Aug 2024 by Evelyn, Hotel Management
Thank you very much Echo for sharing your five-star rating! Looking forward to serve you again.Evelyn
by A verified traveler
Posted 29 Aug 2024
The staff was exceptional, and very kind to my autistic 22 year old. He left oir room at 3am, he got himself a lemon water, spoke with the “very nice lady at the desk, and sat down by the fire to read. We did not know he left the room, it’s nice to know the from desk kept a little eye out for him. I do wish I had known that lady working that night I would have liked to thank her and tip her.
Comment from Hotel Management
30 Aug 2024 by Evelyn, Hotel Management
Dear Leslie,We’re so amazed. Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with our team. Your inspiring feedback truly brightens our day. We’re honoured to have had the opportunity to serve you.It’s guest like you who make our work so rewarding. We can’t wait to welcome your family back for another wonderful experience. Once again, thank you for staying with us.Warmest regards,Evelyn
by A verified traveler
Posted 26 Aug 2024
Very good
Comment from Hotel Management
27 Aug 2024 by Evelyn, Hotel Management
Thank you very much Ryan for sharing your 5-star rating! We appreciate you for taking the time to participate in our online survey.Looking forward to your next visit.
by A verified traveler
Posted 24 Aug 2024
Great property. Room and overall hotel was clean. Missing wow factor that could up it at a 5/5.
Comment from Hotel Management
25 Aug 2024 by Evelyn, Hotel Management
Dear Tara,Thank you for taking the time to share your feedback with us. We’re grateful to see that you had a positive experience overall. Your input is important to us, and we’re committed to making any necessary improvements. We hope to have the opportunity to serve you even better in the future.Best wishes,Evelyn
by A verified traveler
Posted 20 Aug 2024
Comment from Hotel Management
22 Aug 2024 by Evelyn, Hotel Management
Dear Siva, Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. We look forward to serving you again in the future!Sincerely,Evelyn
by A verified traveler
Posted 11 Aug 2024
Pool was great for the kids
Comment from Hotel Management
12 Aug 2024 by Evelyn, Hotel Management
Dear Jordan,Thank you very much for sharing your 5 star rating! We are grateful to know that your family enjoyed the pool.Looking forward to welcome you back soon.Evelyn
