Ratings based on 381 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Nice clean place
Comment from Hotel Management
4 Nov 2024 by Evelyn, Hotel Management
Dear Colin,Thank you very much for taking the time to share your wonderful experience. Were grateful to know that you enjoyed your stay.Looking forward to see you again soon.Thanks.Evelyn
by A verified traveler
Posted 16 Oct 2024
Hot tub would be great for more relaxing but overall great hotel!.
Comment from Hotel Management
17 Oct 2024 by Evelyn, Hotel Management
Thank you very much Noah for taking the time to share your 4-star rating! We appreciate your suggestion about having a hot tub.
by A verified traveler
Posted 15 Oct 2024
Very nice rooms, comfortable beds & pet friendly, all good.
Comment from Hotel Management
15 Oct 2024 by Evelyn, Hotel Management
Thank you very much David for sharing your 5-star rating and for your wonderful review.
by A verified traveler
Posted 13 Sep 2024
Very ckean
Comment from Hotel Management
14 Sep 2024 by Deepika, Hotel Management
Thank you very much Cheryl for sharing your excellent rating! We are grateful to know that you enjoyed your stay. Looking forward to welcome you back. Cheers, Deepika
by A verified traveler
Posted 8 Sep 2024
Very cofy bed and clean. Feels like a newer hotel. Has a good pool for kids with a twisting slide. Great morning breakfast and friendly staff.
Comment from Hotel Management
9 Sep 2024 by Evelyn, Hotel Management
Thank you very much Michael for sharing your amazing review about our amenities and breakfast. We are glad you enjoyed your stay. Looking forward to welcome you back. Cheers, Evelyn
by A verified traveler
Posted 6 Sep 2024
They also have a charge port for EVs which was super helpful as my rental car was a surprise Tesla!!
Comment from Hotel Management
7 Sep 2024 by Deepika, Hotel Management
Thank you for sharing your experience with us! We’re delighted to hear that our EV charging port added to the convenience of your stay. It’s always our goal to provide amenities that enhance our guests' experiences. If you have any more feedback or need assistance in the future, please don’t hesitate to get in touch. We look forward to welcoming you back on your next visit!Warm Regards,Deepika
by A verified traveler
Posted 1 Sep 2024
The staff were very friendly, didn't like how there wasn't a dining room to have our breakfast. People sat on the lounge couches to eat? my little kids sat in very high chairs. Other than that it was nice
Comment from Hotel Management
2 Sep 2024 by Evelyn, Hotel Management
Dear Leandra, Thank you for your five-star rating! We’re delighted to hear you have a wonderful customer service experience with our team. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. On the other note, we have provided the tables and chairs at the Lobby and Lounge as breakfast area. We’re sorry for the inconvenience that your child experience sitting in the high chair when other smaller tables were occupied. We look forward to serving you better again soon. Warm regards, Evelyn
by A verified traveler
Posted 31 Aug 2024
My stay was a pleasant one. It was very clean and the beds were comfortable.
Comment from Hotel Management
31 Aug 2024 by Evelyn, Hotel Management
Thank you very much Echo for sharing your five-star rating! Looking forward to serve you again.Evelyn
by A verified traveler
Posted 29 Aug 2024
The staff was exceptional, and very kind to my autistic 22 year old. He left oir room at 3am, he got himself a lemon water, spoke with the “very nice lady at the desk, and sat down by the fire to read. We did not know he left the room, it’s nice to know the from desk kept a little eye out for him. I do wish I had known that lady working that night I would have liked to thank her and tip her.
Comment from Hotel Management
30 Aug 2024 by Evelyn, Hotel Management
Dear Leslie,We’re so amazed. Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with our team. Your inspiring feedback truly brightens our day. We’re honoured to have had the opportunity to serve you.It’s guest like you who make our work so rewarding. We can’t wait to welcome your family back for another wonderful experience. Once again, thank you for staying with us.Warmest regards,Evelyn
by A verified traveler
Posted 26 Aug 2024
Very good
Comment from Hotel Management
27 Aug 2024 by Evelyn, Hotel Management
Thank you very much Ryan for sharing your 5-star rating! We appreciate you for taking the time to participate in our online survey.Looking forward to your next visit.
