Ratings based on 712 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Fantastic evening meal’s
by A verified traveler from Aventura
Posted 6 Nov 2024
by A verified traveler
Posted 26 Oct 2024
We are 2 couples who chose this beautiful castle hotel, equidistant between our homes, for 1 night to celebrate our ruby wedding anniversaries.
First impression was favourable, then we were led to our rooms. So disappointed with the basement location &
tired decor. Dungeon dining experience wasnt what we expected having seen different options on the hotel website just 2 nights before arriving. Food was tasty, but scant.
Breakfast was very disorganised. Cold plates for self service cooked food which had ran out & took a while to be replenished. No glasses for fruitjuice. Cafetiere of dreadful bitter decaf coffee & weak tea from a flask were served. Staff training/customer service requires addressing.
by A verified traveler
Posted 25 Oct 2024
It was a different experience
by A verified traveler
Posted 24 Oct 2024
Was a neat castle & grounds. Lots to do. Just wish we had more time there.
by A verified traveler
Posted 16 Oct 2024
Just loved everything about it!
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 1 Oct 2024
I would never stay here again. Extremely disappointing food and service for the price we paid. The property is beautiful but that is all.
by A verified traveler
Posted 1 Oct 2024
Amazing location. Really enjoyed our experience at the Falconry. Remember to pre-book your spa services.
by A verified traveler
Posted 28 Sep 2024
The grounds were spectacular to walk around the falconry area and the trails around the castle were idylic
