Ratings based on 565 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2024
This hotel was a great find and within walking distance to many museums, the river and Ubahn / Sbahn stops. The restaurant attached to the hotel is also great - but otherwise dining options are about 25 mins walk toward the city centre. Would stay again!
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
26 Aug 2024 by Julia Lonkowski, Hotel Management
Dear Aaron,thank you for your review of our hotel.We are glad you enjoyed your stay and are looking forward welcoming you again.Best regards
by A verified traveler
Posted 25 Jun 2024 on Orbitz
Beautiful location if traveling for work. 20 minutes along the river and you reach the OneUN campus. Not much in the way of restaurants around but the one in the hotel is amazing.
Comment from Hotel Management
12 Aug 2024 by Julia Lonkowski, Hotel Management
Dear Dawn,thank you for your great review.We are glad you enjoyed your time in our hotel and are looking forward welcoming you again.Best regards
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
16 Jul 2024 by Julia Lonkowski, Hotel Management
Liebe Valentina,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Julia LonkowskiAss. Front Office Manager
by A verified traveler
Posted 26 Apr 2024
My stay at Kanzler was great.
Comment from Hotel Management
29 Apr 2024 by Petra Hupperich, Hotel Management
Dear Aglaia, we are delighted to hear that you had a great stay at Living Hotel Kanzler. We appreciate your positive feedback and look forward to welcoming you back soon. Warm regardsFront Office Shiftleader
by A verified traveler
Posted 18 Mar 2024 on Hotels
Comment from Hotel Management
29 Mar 2024 by Petra Hupperich, Hotel Management
Dear Gereltuya,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Petra HupperichFront Office Shiftleader
by A verified traveler
Posted 1 Mar 2024 on Hotels
Comment from Hotel Management
14 Mar 2024 by Julia Lonkowski, Hotel Management
Lieber Paul,Vielen Dank für die super Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Julia LonkowskiAss. Front Office Manager
by A verified traveler
beware from this hotel
Posted 10 Oct 2023 on Hotelsworst service ever.
Comment from Hotel Management
12 Oct 2023 by Petra Hupperich, Hotel Management
Dear Eli,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Petra HupperichShiftleader Front Office
by A verified traveler
Posted 16 Sep 2023
Comment from Hotel Management
27 Sep 2023 by Petra Hupperich, Hotel Management
Liebe Gabriela,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns Alles in Allem super gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenPetra HupperichShiftleader Front Office
