Ratings based on 6 Verified Reviews

3.3 out of 5
100% of guests recommend
3.3 Room cleanliness
3.0 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Room was great, service could be better

Posted 2 Mar 2020 on Hotels
Facility was in a great location, and the room was excellent. The check in process was informal, may not have been a regular employee; we got the keys fine, but no wifi password. Later we also found the room had no soap. Checking out was a mystery, the hotel lobby was locked. We ended up dropping the keys in the mailbox. Overall I think we would stay again, the hotel facilities are great, but the customer interaction (or lack thereof) needs some work.
2 out of 5
by A verified traveler

Poor choice.

Posted 28 Jun 2019 on Hotels
Had to request extra bed to be made up twice. Bedroom window locked shut. Although concierge contactable via phone not on site as stated. Although given a fan (June heat wave) it didn’t work. TV did not work.
Comment from Hotel Management
4 Jul 2019 by FHS, Hotel Management
Unfortunatley the guest did not recognized, that the window could be part open as well as the TV worked, bit she did not ask.
5 out of 5
by A verified traveler

Posted 13 May 2022
Großzügige Wohnung, sehr großer Balkon, sehr gut ausgestattet. Haben uns sehr wohl gefühlt!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jul 2019 on Hotels
1 out of 5
by A verified traveler from São Paulo, Brasil

Posted 17 Mar 2019
Hotel cancelou nossa reserva antes de nós chegarmos colocou outras pessoas no nosso quarto e ainda no disse que não irá reembolsar.
Comment from Hotel Management
21 Mar 2019 by FHS, Hotel Management
Diese Bewertung ist nicht korrekt und die Aussage auch nicht.
4 out of 5
by A verified traveler

Good location & comfortable stay

Posted 2 Dec 2018 on Hotels
Location was good. 10 mins walk from the Bad-Godesberg station and 5 mins from main shopping street and 3 mins from the Castle. Apartment type of hotel was a good value for the money although there was no daily cleaning service and stuff like that you can expect from any kind of "hotel". This is more like Airbnb type 2 bed rooms apartment with cozy living area and kitchen. If you need anything, you can just call the hotel manager or person in charge as there is no reception. One bed room is big with king size bed and other room is small with single-size bed. Bathroom is spacious and the floor is heated which is very good.
Comment from Hotel Management
5 Dec 2018 by mg, Hotel Management
Please recognize, the reception is in the other building and daily cleaning includes.
Back to Hotel Details Showing Reviews 1 - 6 of 6