Ratings based on 276 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Sep 2024
I really liked the uniqueness of the hotel and especially enjoyed the professional and kind staff.
by A verified traveler from Hudson
Posted 24 Jun 2024
Dirty and without maintenance at the gardens and rooms
Comment from Hotel Management
25 Jun 2024 by A Gerência, Hotel Management
Agradecemos seus comentários sobre nosso hotel, a opinião dos nossos clientes nos auxilia a buscar sempre a melhoria dos nossos serviços. Repassamos ao setor responsável suas observações para que sejam analisadas melhorias.
by A verified traveler from St petersburg
Posted 27 May 2024
Rooms a bit old
Comment from Hotel Management
17 Jun 2024 by A Gerencia, Hotel Management
Ficamos muito felizes com a sua avaliação. É ótimo saber da sua satisfação em se hospedar conosco. Aguardamos novas visitas em breve, serão sempre muito bem-vindos!
by A verified traveler
Very nice hotel but needs some maintenance
Posted 25 May 2024 on HotelsHotel is beautiful but requires some maintenance. First room we got the AC did not work. Second room had issues with the toilet flush and the sink.
Hotel charges R$25.00 parking per night but we parked on the street in front of the hotel.
Comment from Hotel Management
17 Jun 2024 by A Gerencia, Hotel Management
Agradecemos seus comentários sobre nosso hotel, a opinião dos nossos clientes nos auxilia a buscar sempre a melhoria dos nossos serviços. Repassamos ao setor responsável suas observações para que sejam analisadas melhorias.
by A verified traveler
Posted 14 May 2024 on Hotels
Comment from Hotel Management
17 Jun 2024 by A Gerencia, Hotel Management
Agradecemos imensamente a sua disponibilidade em nos avaliar, reforçamos que através de críticas construtivas, somos capazes de identificar e reavaliar os pontos a melhorar com relação ao nosso serviço,
by A verified traveler
Posted 14 Mar 2023
by A verified traveler
Posted 7 Feb 2023
Amazing pool area, service, breakfast! Room was very comfortable.
Comment from Hotel Management
15 Feb 2023 by Á Gerência, Hotel Management
Agradecemos seus comentários, observações e elogios! É muito importante para nós sua opinião para que possamos continuar sempre com a melhoria de nossos serviços.Esperamos ter a oportunidade de recebê-los novamente.
by A verified traveler from Redlands California.
Posted 23 Dec 2019 on Orbitz
Great location, staff was very friendly too. The room was spacious, and AC worked amazingly well! Breakfast was good too.
My only few downsides to this hotel was the bathroom cleanliness was very poor, and no enforcement of moose from other guests. There was a group of people literally singing by the pool, and playing instruments ..... the staff didn’t seem to care much, but it was really annoying for us without small baby trying to just relax by the pool. Anyways, other than that and being a little overpriced for what you get, I’d definitely recommend this place !
Comment from Hotel Management
23 Dec 2019 by gerente, Hotel Management
Agradecemos seus comentários, observações e elogios!
É muito importante para nós sua opinião para que possamos continuar sempre com a melhoria de nossos serviços.
Esperamos ter a oportunidade de recebê-los novamente.
Cordialmente,
by A verified traveler
Highly recommend
Posted 11 Mar 2019 on HotelsComment from Hotel Management
12 Mar 2019 by gerencia, Hotel Management
Ficamos felizes em saber que sua visita foi agradável. Volte sempre!
Cordialmente,
by A verified traveler from Santa Cruz Bolivia
Posted 2 Sep 2018
Cute design, well decorated. The room has no chair. One day there was no hot water without explanation. Excellent service in restaurant. Very good kitchen, cook present in the restaurant.
Comment from Hotel Management
10 Sep 2018 by Dep Reservas, Hotel Management
We appreciate your feedback and compliments!
It is very important for us your opinion so that we can always continue with the improvement of our services.
We hope to have the opportunity to receive them again.
Sincerely,
The management
