Ratings based on 69 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Guam
Posted 10 Mar 2020
Location, best pricing. Clean and comfortable room
Comment from Hotel Management
19 Mar 2020 by Indigo, Hotel Management
Hi, thank you so much for your feedback. We are glad that you enjoyed your stay!
by A verified traveler
Posted 8 Mar 2020
Good position, easy check in, good equipment in kitchen.
But unit wasn't cleaned during our 4 night stay.
Comment from Hotel Management
9 Mar 2020 by Indigo, Hotel Management
Hello, thank you for your feedback. Just want to let you know that we are not a hotel and that we don't have round the clock housekeeping, we provide free cleaning for minimum stay of 7 days.
by A verified traveler from Orange County, CA
Posted 2 Mar 2020
Towels were provided for a day, we stayed for 3 nights.
We were not welcomed on the day and time of arrival, though i informed them of the time of my arrival. I had to call for the code of the door lock.
No daily cleaning.
I rented two units, one unit had a beautiful view.
One restroom's lavatory was not totally working.
Everything was near or walking distance (5-minute walk) to my bank, miscellaneous store, SM Aura, etc. That was really great!
There was parking close to the unit, 100 pesos for about 4 hours.
I didn't ask for an overnight parking fee.
Overall, i loved my unit.
Comment from Hotel Management
9 Mar 2020 by Indigo, Hotel Management
Hello, thanks for your feedback, apologies for that but as soon as we found out that you didn't receive any instructions from expedia, we assisted you right away and sent our staff over for further assistance. We are not a hotel and no round the clock housekeeping but we do provide extra cleaning for free for a minimum stay of 7 days. We were also able to fix the lavatory when it was reported to us. Thanks for the concerns that you have raised and it will help us to become a better host.
by A verified traveler
Posted 23 Feb 2020
Comment from Hotel Management
24 Feb 2020 by Indigo, Hotel Management
Hello, thanks for your feedback and we are glad that you had a great stay.
by A verified traveler from Canada
Posted 10 Feb 2020
-Walking distance to SM Aura, Market Market, High Street. —Friendly management.
- Feels like home away from home.
Comment from Hotel Management
16 Feb 2020 by Indigo, Hotel Management
Hello, thank you so much for the feedback and we are glad that you enjoyed your stay.
by A verified traveler from Vancouver
Posted 6 Feb 2020
Property is at an amazing location! Only 5 mins walk to SM Aura! Room is good enough size.. max room occupancy seems to be 4 people so if you are a family of 5 they seem to not allow any more In the room even if you pay. Pool was also closed at the time of visit because of the ash fall. The elevators run REALLY SLOW so definitely plan ahead. Our unit bathroom 2106 had problems with hot water even after they came to fix it so that was a bummer. Everything else was fine in terms of wifi, spacious, nice city view and clean. Communication with SOMA was great too, they reply within minutes. Would I stay here again? Probablyy.. just cause of the amazing location for the price.
Comment from Hotel Management
16 Feb 2020 by Indigo, Hotel Management
Hi, thanks for your feedback. It is stipulated in our listing the maximum capacity of each apartment, having a 5th guest is no longer conducive and will be against the policy that we have agreed with the building admin, these was explained to you prior to your arrival. We don't have any control with the elevator but can surely pass the feedback with the admin.
by A verified traveler
Posted 9 Jan 2020 on Wotif
There were no fresh towels the reason is they forgot. It was not a good reason at all. The following day they forgot again the fresh towel. Never I will book in this place again.
Comment from Hotel Management
30 Jan 2020 by Indigo, Hotel Management
Hello, thanks for your feedback and this will help us to become a better host. I will look into what happened here.
by A verified traveler
Apartment just like staying home
Posted 25 Dec 2019 on HotelsIt was so good it was like we where home
Comment from Hotel Management
26 Dec 2019 by Indigo, Hotel Management
Thank you for your feedback, we are glad that you enjoyed your stay!
by A verified traveler
Good location but that’s about it
Posted 16 Dec 2019 on HotelsBathroom needed further cleaning as there’s mold on grout etc. The cup in the bathroom could use replacing. The sofa bed was not comfortable at all. Although we specified number of room occupants, not enough towels and linens were provided. Instructions in the room were out of date for example “leave keys in lockbox” when there is no lockbox etc. It’s good for the location as within walking distance to everything but inside of condo still needs additional attention. Overall ok stay but not amazing.
Comment from Hotel Management
17 Dec 2019 by Indigo, Hotel Management
Hello, thanks for your feedback and we appreciate for all the commentaries you have mentioned as this will help us improve as a better host. We set up our apartment according to the number of guests that was booked if there were no enough towels and linens we are here to assist and provide what was needed. We will look into the instructions and the mold in the bathroom to make sure that this wont happen again.
by A verified traveler
Posted 8 Dec 2019
Comment from Hotel Management
9 Dec 2019 by Indigo, Hotel Management
Thank you so much and we are glad you had a great stay!
