Ratings based on 89 Verified Reviews
3.4 Room cleanliness
3.3 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Disappointing Stay at Resort La Francesca - Not Recommended
We had a reservation at Resort La Francesca from September 8th to September 13th, but due to a poor experience, we ended up leaving a day early. The stay was truly disappointing.
As soon as we checked in and entered our accommodation, we realized it was nothing like what we had booked. The unit was on the ground floor, dark, and outdated, with everything old. The "sea view" advertised on the website did not match the reality of the house we were given.
The house was sparsely equipped. There were barely any dishes, no TV, and not even a coffee machine! If you're considering staying here, be prepared to feel like you're camping.
I went back to the reception to complain and requested something closer to what we had reserved. They gave us another ground-floor unit, slightly better with less overgrown vegetation, where we could at least see a glimpse of the sea.
As we explored the so-called resort, we noticed it was in a state of disrepair with very poor maintenance. Everything was old, and the bar, supermarket, and restaurant were only open for limited hours during the day and afternoon. The children's pool was completely empty, and other leisure areas like the tennis courts and playground showed clear signs of neglect.
If you're planning to visit Levanto, be prepared for a long, steep walk down and a tough climb back up. The shorter path from the resort to the tunnels was closed off and had clearly been neglect
by A verified traveler
Posted 20 Jul 2024
I would’ve stayed here way longer, skipped all other things planned, heck if I could live here for ever I would. Prime location, simple and confortable, clean, convient.
by A verified traveler
Posted 3 Feb 2023 on Hotels
The hotel was basically closed
No services at all
Comment from Hotel Management
7 Feb 2023 by lafrancesca, Hotel Management
Our little Resort was open, without services in Winter, as clearly written in our pageThe Apartments booked were ready and warm, and the keys were out of the door, with all necessary informationWe are sorry that guest decided to leave: it was his choice, not our faukt
by A verified traveler
Posted 5 Oct 2022
A beautiful location, right on the Mediterranean Sea. Individual units are private. Parking was convenient by European standards. Staff was quickly responsive to requests.
Comment from Hotel Management
8 Oct 2022 by Marco, Hotel Management
Thanks Russsel: hope see you soon again!Marco
by A verified traveler
Posted 11 Sep 2022 on Ebookers
by A verified traveler from france
we left after 4 hours.
Posted 31 May 2017Driving to and in resort is scary, you are hanging on a cliff in a very very narrow -one car- road a mile in the sky. I am a good driver but couldn't avoid scraping the rocks and ruining the right front end of my rental car as I climbed up the zigzagging 70 degree road from the restaurant -which was closed -back to our unit. I couldn't imagine what would happen if there was another car coming down as we were driving up, it would've been an accident as the road is for one car. NO wifi service period in the unit. We had 2 towels only and NO shampoo . There's is a mini market in the resort which was a joke...,they open limited hours and didn't even sell drinking water or shampoo. the next place to buy anything is 10-15 miles away if you survive driving. There's a tunnel you could walk down the Beech to town but walking back up the cliff will be very tough. We were asked to take out trash before leaving and wash dishes if we use them.!!!??
I dropped the keys in the mailbox and left 4 hours after arriving. I have left 2 hotels in my entire life of traveling after Checking in , this was number 3.
by Carol
Cinque Terre
Posted 19 May 2017 on HotelsA bit of a disappointment that there was not much amenities open, the room was only basic with old fittings but had the most lovely views from room and very peaceful until the above neighbors arrived then very noisy most of time scraping furniture around the room,, it is very hilly and not for the faint hearted,,, but as expected this area is of the most outstanding beauty and would definitely be recommending a visit to this area again
Recommended
for Everyoneby A verified traveler from Brisbane
Peaceful location with budget in mind
Posted 30 Oct 2016
Location: Levanto access to Cinque Terre. Great pathways to surrounding villages & Levanto. Pack your hiking shoes or hire a bike from one of the villages.
This accommodation was comfortable. clean and had fantastic ocean views. It was in preparation for winter shut down but we just wanted a quiet and clean place to stay - this place delivered. Access to Cinque Terre / Levanto is good but you must like to walk! Pathways to Bonasolla & Levanto were beautiful. Surrounding villages are great too. Was great value & would recommend - don't expect the Ritz - just enjoy the surroundings, which are stunning. Staff were friendly too.
by A verified traveler from auckland, new zealand
Dirty and not equiped for an "apartment" status
Posted 29 Sep 2016The setting was beautiful and accessible. But the resort was run down and we had to buy a lot of things that should of been provided which added more of an expense to our trip. Lots of broken things including toilet seat, etc
by Robert from Denver, CO
Peaceful with Views
Posted 22 Jun 2015 on HotelsThe location was remote, but beautiful and quiet. There is a nice walkway along the coast into Levanto, and it is flat and easy once you get down the hill—but hills are the point of Cinque Terre. The services on the hotel grounds are in good condition, but are somewhat limited especially as to when they're open. There really is no beach, although there is access to the sea, and it is very pretty. The beach at Levanto is only a short (20 min?) walk and it is extensive. The restaurant at the bottom of the hill has a limited menu, but is pleasant. Again, we went into Levanto and found many restaurant options. Sitting on the terrace overlooking the sea in the evening was fantastic. Almost all of the house have a terrace available. This peaceful oasis was a nice change from the hustle/bustle of the typical Italian cities. The access to the ferry and the Cinque Terre is great. You either need your own car to get there, or take a taxi from the train station (about 15-20 Euros in June 2015).
