Ratings based on 74 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Denver
Posted 19 Sep 2024
Rooms are clean and pleasant. The staff is wonderful, extremely friendly and helpful. They had a wonderful café in front of the hotel that was frequented by locals and tourists alike. Very nice surroundings in the middle of town.
by A verified traveler
Posted 14 Sep 2024
Helpful hosts, worth the price, good location.
by A verified traveler
Posted 14 Aug 2024
The hotel itself was cute from the outside and very close to the main square. Staff were very nice. Unfortunately our room did not have a working AC - they said it was working but not very strong and that it would be fine. It wasn’t fine, and we inquired with them if there was any other room we could have with AC. they said they couldn’t do anything more because we booked this room at a discounted rate (because the AC was not good it was discounted?) We specifically chose this hotel because it had AC in its list of amenities. The room was fine otherwise, but it was so hot while we were there it would have been nice to have the heads up so we could have looked for a different room or hotel with working AC. They did provide us with 2 fans but it was still very hot.I’m sure the reviews for other rooms would be good - as otherwise it seemed like a good spot, just wish we could have been notified that there was no AC.
by A verified traveler
Posted 8 Aug 2024
by A verified traveler
Posted 1 Aug 2024
This hotel is pretty central and the staff was helpful and friendly. However, the A/C in my room was really poor. They came and fixed it when I asked about it so it was at least giving out cold air, but it just wasn't strong enough to cool the room with the 90deg F temps outside. They provided a fan too which helped make it tolerable, but definitely not what I would consider A/C temperature in the room.
by A verified traveler
Posted 9 Jul 2024
Staff was outstanding, very helpful and English was not a problem.
by A verified traveler
fabulous position!
Posted 15 Jan 2024 on HotelsVERY central hotel…. clean and comfortable with all facilities you would expect. Didn’t have breakfast so can’t comment. Position was excellent…6 minute walk from the train station, just behind the main square, round the corner from the tourist information office, and bang in the middle of the old town…Perfect!!
by A verified traveler
Posted 20 Sep 2023
The AC in our room was not working when we arrived so the first night was warm and noisy (with window open). They gave us a fan.
It was fixed the next day.
by A verified traveler
Great place to stay
Posted 11 Jun 2023 on HotelsBeautiful room with great amenities
by A verified traveler
Posted 29 Mar 2023 on Hotels
Lovely, clean, convenient. Staff was very helpful and accommodating. I highly recommend Hotel Figl.
