Ratings based on 219 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
ottimo
Posted 25 Aug 2020 on HotelsGreat place!
by A verified traveler
Posted 1 Oct 2019
Was a bit away from down town and the spa was not fully operational
by A verified traveler
Posted 1 Oct 2019 on Hotels
by A verified traveler from Utah
Posted 17 Sep 2019
Very good breakfast, friendly staff, beautiful facility
by A verified traveler
Posted 10 Sep 2019
although it was close to the road, it was well hidden from the traffic noise.
by A verified traveler
Posted 5 Sep 2019
Room was clean and had a private parking garage. The photo on Expedia is deceiving as it looks like it backs onto a mountain side with lush green property in front of it but it’s actually wedged between two other hotels. The hotel is nice, buffet breakfast was good and they did have a nice patio to eat outside.
What we did not enjoy seeing was they had an older German Shepard (12 years old) that belonged to the hotel that was left in the enclosed parking garage with no place to go to the bathroom besides the concrete (evidence was evident). We left in the morning and came by much later to still see it there. It wasn’t until we mentioned it a few times that someone finally opened the gate to allow it out.
by A verified traveler
Posted 5 Sep 2019
Good quiet location, restaurants nearby, breakfast okay.
by A verified traveler
Posted 31 Jul 2019 on Hotels
by A verified traveler
4 Star Hotel – Really?
Posted 28 Jul 2019 on HotelsThe Hotel is advertised as a 4 STAR Hotel. Let’s review:
• No Air conditioning in the hallways
• No Air conditioning in lobby
• A Restaurant is advertised but does not exist
• Toiletries in squeeze containers only, like in 3 star hotels
• Only one Elevator, used both by guests and cleaning staff
• No slippers
• No bathrobes
• Air conditioning in rooms – yes, but it does not work properly, and does not cool the room
“Business” Hotel?
The Hotel calls itself a “Business” hotel, and yet:
• In-room safe – yes, but minuscule! Does not accommodate a laptop!
• No Pens or notepaper in room
Poor Maintenance Condition:
• Shower did not drain properly
• Odors in the bathroom
• Malfunctioning Air conditioning
If you read the previous reviews you will discover that guests complained about these issues as far back as 2018, but the issues are NOT resolved...
This hotel ruined our Vacation – STAY AWAY!
by A verified traveler
A bit of hidden gem
Posted 18 May 2019 on HotelsReally nice "business hotel" much better than expected. Friendly helpful staff nice rooms and a good breakfast. A few restaurants within walking distance and not difficult to get into the centre of Bolzano.
